1: Public Org & Management

Question 1

Frederick Taylor

Answer 1

Pioneer of managerial analysis (pretest)

Question 2

Hawthorne Studies of social and psychological factors in the workplace included

Answer 2

1. level of illumination
2. rest period and working hours
3. physical conditions

NOT INCLUDED: GROUP BEHAVIOR (pretest)

Question 3

Politics

Answer 3

who gets what, when and how (Harold Lasswell, 1936)

Question 4

Public Policy

Answer 4

sum of government activities (B. Guy Peters, 2019

Question 5

Organization

Answer 5

social device for achieving group means through a stated purpose (Daniel Katz and Robert L. Kahn, 1966)

Question 6

Public Administration

Answer 6

government in action (management of public affairs; implementation of public policies (Jay Shafritz, et al, 2017

Question 7

Leadership

Answer 7

leadership is the art of doing the right things (management is the art of doing things right (Peter Drucker, 1967)

Question 8

Public organizations are heavily influenced by…

Answer 8

political and governmental context in which they operate

Question 9

Inadequate management in public organization =

Answer 9

problem for citizens

Question 10

Web of Politics

Aberback & Rockman, 2000

Answer 10

Public organizations operate under the auspices of other governmental authorities

Question 11

Government context influences

Answer 11

organization
management
performance

Question 12

Study of organizational behavior is rooted in

Answer 12

industrial and social psychology

Question 13

Organizational behavior research focuses on:

Answer 13

individual and group behaviors

motivation, work satisfaction, leadership, workgroup dynamics, attitudes and behaviors of org members.

Question 14

Organization theory is rooted in

Answer 14

Sociology

Question 15

Organization theory research focuses on

Answer 15

organization as a whole

organizational environments, goals & effectiveness, strategy and decision making, change, innovation, structure and design

Question 16

Business administration, public administration and educational administration all study:

Answer 16

Organization theory
and
Organizational behavior

Question 17

Management is

Answer 17

leading, organizing, motivating, planning, strategy, evaluation and communication

Question 18

How does political science relate to public administration

Answer 18

Political science: relationship to legislators, courts, executives, interest groups

Question 19

Economic view of public organizations

Answer 19

Absent of markets for outputs

Public orgs are bureaucratic, inefficient, change-resistant, susceptible to political influence.

Question 20

Framework for Organizational Analysis

Answer 20

Includes:

Goals
Leadership/strategy
Culture
Environment, structures, processes, performance
Tasks & technology
Incentives
Groups of people
Individuals