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10 ways to have a better conversation Flashcards

(7 cards)

1
Q

How many of you have unfriended someone on FaceBook because they said something offensive about religion, politics, food, childcare?

A

offensive # inoffensive

causing offence, upsetting, unpleasant

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2
Q

trivial issues

where even the most trivial of issues have someone fighting both passionately for it and against it

A

trivial: having a little value or importance.

Sexual harassment in the workplace is not a trivial matter.

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3
Q

we are more polarized

A

interpersonal communicated skills

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4
Q

1)Don’t multitask
2)Don’t pontificate
If you want to state your opinion without any opportunity for response or argument or pushback or growth, write a blog

A

You need to enter every conversation assuming that you have something to learn.

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5
Q

Don’t equate your experience with theirs

A

All experience is individuals

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6
Q

it takes effort and energy to actually pay attention to someone

A

but if you can.t do that you are not in a conversation.

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7
Q

Most of us don’t listen with the intent to understand. We listen with the intent to reply

A

intent: giving all your attention to something

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