11. Effective talent management Flashcards

(39 cards)

1
Q

Who, technically, is in charge of board talent management?

A

The chair, aided by the nomination committee

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2
Q

3 stages in evolution of talent management

A

Historical - ‘war for talent’
- there are only so many talented people, which orgs are fighting for

Current - ‘competency-based’
-understanding that talent can be nurtured, so core competencies are seen as key

Emerging - ‘systemic’ approach
- Consideration of how external stakeholders are kept in mind during process

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3
Q

CIPD’s definition of talent management

A

The systematic attraction, identification, development, engagement/retention and deployment of those individuals with high potential who are of particular value to an organisation

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4
Q

Which two ideas are present within talent management definition - ‘The systematic attraction, identification, development, engagement/retention and deployment of those individuals with high potential who are of particular value to an organisation’

A
  • What processes talent management involves
  • The belief that talent is fixed - only some can ever be ‘high performers’ (though this has faced a backlash over the last decade or so)
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5
Q

What is meant by shift from ‘talent management to people management’?

A

Reduced focus on skills and more focus on a holistic approach to cultural fit

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6
Q

4 reasons why leaders recruited internally have higher leader success rates (per research)

A
  • Greater fit and understanding of context
  • Have stronger and more extensive relational networks
  • Greater commitment and purpose to organisation
  • Having more aligned values
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7
Q

5 elements of talent management

A

Board director:
- Recruitment
- Induction
- Learning and development
- Performance management
- Succession

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8
Q

5 questions which boards should ask re. recruitment before looking at individual competencies and talent (context)

A

What are the requirements for appointing directors? - governance requirements

What should the size and composition of the board be? - consider cohesion, culture, stakeholders to satisfy

Do the board and committees have mandates or charters? - re. scope of responsibilities

Has the board established position descriptors for board roles? - as above but for individuals

What skills and experiences does the board need in its directors? - likely dictated by current and future org strategy

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9
Q

Two questions that board should ask re. specific behavioural attributes re. recruitment, once context is understood

A

What personal qualities and behavioural skills does the board need in its directors?

What skills, experience and personal qualities should board and committee chairs have?

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10
Q

CEO Genome Project 10 year study found which 4 behaviours/competencies to be the most indicative of a high-performing CEOs * also largely apply to other execs

A

Decisiveness
The ability to engage stakeholders
Adaptability
Reliability

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11
Q

Dulewicz and Gray found which 4 competencies to be most key for NEDs

And another generally considered absolutely critical

A

Integrity
Change-oriented
Listening
Judgement

Strategic and Visionary leadership

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12
Q

2012 Korn Ferry report found that 92.9% of directors questioned believed what was the most important characteristic of boards that have effective conversations?

A

Quality of the chairman

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13
Q

(simple) Role of chair per UKCG Code

A

Lead the board and be responsible for its overall effectiveness in directing the company

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14
Q

5 key characteristics/attributes of a strong chair

A
  • Team/relationship builders
  • Encourage challenge, contributions and consensus
  • High levels of integrity and ethical standards
  • Strong critical-thinking ability
  • Strong leadership ability
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15
Q

What was charismatic perspective on board recruitment and why did it often lead to CG failures?

A

Use of existing contacts and often educational alumni networks to search for prospective candidates for positions, followed by unstructured interviews

Naturally leads to board that are homogenous in their diversity due to bias in candidate preference

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16
Q

Prevailing recruitment process (5 steps)

A
  • Talent identified through showing competence in best-practice, skills, attributes
  • Due-diligence process, often involving matching competencies against director profile competency matrix
  • Competency-based interviews
  • Vetting process (CV checks, etc.)
  • Nomination and appointment
17
Q

Prevailing recruitment process - through which means might talent be identified (searched for)? (3)

A
  • ‘Demographic echo-chamber’ of personal contacts

but importantly, also

  • Agencies
  • Formal advertising
18
Q

Considerations when identifying talent in recruitment process (4)

A
  • How can character of potential recruits be measured
  • What are the necessary expertise/experience/competencies - often based on strategy
  • Geographical / regional differences and potential cohesion issues
  • Diversity (requirements / targets / benefits)
19
Q

3 areas to consider re. balanced boards (for PLCs)

A
  • Majority non-exec
  • 33% women if premium listing
  • Need for stakeholder representation
20
Q

Two methods to ensure sufficient stakeholder voices on the board

A
  • Reserve one or more positions for directors drawn from particular stakeholder group, such as workforce
  • Extend selection criteria for NEDs to include experience or understanding of one or more stakeholder groups
21
Q

At which point in talent management process does the CoSec become even more fully involved?

A

Board induction

22
Q

What will an effective board induction be a part of?

A

An ongoing mentoring or coaching relationship that is focused on both providing the knowledge a director needs, and supporting the development of key competencies (relational, emotional, resilience, etc.)

23
Q

What will a successful director induction involve? (6)

A

Provision of info re.:

  • Director role descriptions
  • Board/committee mandates/charters
  • Fiduciary responsibilities
  • Key governance information
  • Overview of org and its activities, customers, projects and strategic priorities
  • Focus on building relationships with key stakeholders
24
Q

Which of 6 main elements of director induction would be most associated with a systemic approach?

A
  • Focus on building relationships with key stakeholders
25
In addition to 6 main elements of director induction, insightful CoSecs would also provide information on:
Boardroom dynamics and personalities, to support new directors in navigating the social landscape of the board
26
In addition to merely disseminating information, board induction programs can evolve into:
mentoring or coaching relationships, to address aspects of governance other than technical, such as behavioural, emotional, motivational, relational and resilience
27
Boards' current views of formal learning and development
Progressing - some boards are open to it, while some are still dismissive and unclear of its benefits
28
What is CoSec best chance of supporting board development
By focussing on informal (mentoring and coaching) rather than formal (which boards are more likely to dismiss)
29
Charles Jennings' 70:20:10 framework for board learning and development
70% - on-the-job experiential learning 20% - mentoring and coaching conversations 10% - formal training
30
What is the emerging systemic approach to effective board learning and development?
Real-world experience, supported by a CoSec and other experts
31
Primary elements of board and director performance management:
Assessment Development Remuneration considerations
32
What is the modern approach to performance management?
Yearly or half-yearly competency-based assessment, involving line manager, peers, director reports, and self reporting
33
What will assessment of board directors be a part of?
Annual board evaluation
34
2 simple way for CoSec to encourage development
Supporting setting well-formed (think SMART) goals and regularly checking progress towards them Providing effective feedback
35
Which companies are required to do an annual board eval?
Those complying with UK CG Code
36
What does SMART stand for?
Specific Measurable Achievable Realistic Time-based
37
Current best-practice on director remuneration is...
That is should be aligned to long-term outcomes rather than short-term This would be done through long-term incentives rather than short-term incentives or high base pay
38
Three time horizons to consider for succession planning
Contingency planning - for sudden and unforeseen departures Medium-term planning - the orderly replacement of current board members and senior execs Long-term planning - relationship between delivery of strategy and objectives to the skills needed on the board now and in the future
39
Talent management & stakeholders - two-way link
Approach to talent management can be informed by stakeholders Approach to talent management can be an opportunity to role-model to stakeholders