chapter 1 - foundation of comms lecs Flashcards
is a complex process through which we express, interpret, and coordinate messages with others.
communication
are the verbal uuterances, visual immages and nonverbal behaviours used to convey thoughts and feelings.
messages
the process of creating messages
encoding
the process of putting our thoughts and feelings into words and nonverbal behaviors
encoding
the process of interpreting another’s message
decoding
responses to messages
feedback
a mental library of scripts each of use draws from to create messages based on what worked in the past
canned plan
an actual text of what to say and do in a specific situation
script
we developp canned plans and scripts from our own ____
previous experiences
the physical, social, historical, psychological, and cultural situations that surround a communication event
communication context
location, environmental conditions (temperature, lighting, noise level), distance between communicators, seating arrangements, and time of day
physical situation
a “sense of being there” with another person virtually
social presence
the nature of the relationship that exists between participants
social situation
the background provided by previous communication between the participants
historical situation
the moods and feelings each person brings to a conversation
psychological situation
the beliefs, values, orientations, underlying assumptions, and rituals that belong to a specific culture
cultural situation
the different communication environments within which people interact
communication setting
the interactions that occur in a person’s mind when they are talking to themselves
intrapersonal communication
a lot of our intrapersonal communications occur ____
subconciously
informal interaction between two people who have an identifiable relationship with each other
interpersonal relationship
three to 20 people who come together for the specific purpose of solving a problem or arriving at a decision
small group communication
one participant, the speaker, delivers a message to a group of more than 20 people
public communication
examples are talking to a friend between classes, visiting on the phone with your mother, and texting or chatting online with your brother
interpersonal communication
examples are a family, a group of friends, a group of classmates working on a group project, and a workplace management meeting
small-group communication
examples aere public speechers, presentations, and forums,
public communication
communication delivered through mass media to large segments of the population at the same tiem
mass communication
examples include newspaper and magazine articales and advertisements, as well as radio and television programs and advertisiments
mass communication
a complex set of three different and interrelated activities intended to result in shared meaning
communication process
it includes message production, message interpretation, interaction coordination
communication process
what we do when we encode a message
message production
what we do when we decode a message
message interpretation
the actions each participant takes to adjust their behavior to that of their partner
interaction coordination
occurs when he receiver’s interpretation is similar to what the speaker intended
shared interaction