chapter 5 - nonverbal mess. lecs Flashcards

1
Q

all the messages we send in ways that transcend spoker or written words

A

nonverbal communication

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2
Q

cues we send with our body, voice, space, time, and appearance to communicate

A

noverbal messages

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3
Q

characteristics of nonverbal comms

A
  1. is inevitable
  2. is the primary conveyer of emotions
  3. is multi-channeled
  4. is ambiguous
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4
Q

we cannot not communicate (characteristic - nonverbal)

A

is inevitable

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5
Q

we interpret how others feel based almost entirely on their nonverbal message (characteristic - nonverbal)

A

is the primary conveyer of emotions

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6
Q

we perceive meaning from a combination of nonverbal behaviors (characteristic - nonverbal)

A

is multi - channeled

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7
Q

very few nonverbal messages mean the same to everyone (characteristic - nonverbal)

A

is ambiguous

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8
Q

what and how body motions commynicate

A

kinesics

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9
Q

movements of our hands, arms, and fingers to communciate

A

gestures

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10
Q

gestrues that substitute entirely for a word or words

A

emblems

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11
Q

gestures that clarify the verbal message

A

illustrators

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12
Q

unconcious responses to physcial or psychological needs

A

adaprtors

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13
Q

hwo and how much we look at others when communication

A

eye contact (oculesics)

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14
Q

using facial muscles to communicate emotions

A

facial expressions

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15
Q

how we position and move our body

A

posture

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16
Q

how we position our body in relation to other people

A

body orientation

17
Q

changing body position

A

body movement

18
Q

what and how touch communicates

A

haptics

19
Q

two people face each other

A

direct body orientation

20
Q

when two people sit or stand beside each other

A

indirect body orientation

21
Q

automatic and subcnonscious touch

A

spontaneous touch

22
Q

scripted touch

A

ritualized touch

23
Q

unemotial task touch

A

task-related touch

24
Q

the voiced part of a spoken message that goes beyond the actual words

A

paralanguage (vocalics)

25
Q

highness or lowness of voice

A

ptich

26
Q

loudness or softness of vocal tone

A

volume

27
Q

the speed at which a person speaks

A

reate

28
Q

the sound of a person’s voice that distinguishes it from others

A

qualitythe

29
Q

variety and infliection in one’s voice

A

intronation

30
Q

extraneous sounds or words that interrupt fluent speech

A

vocalized pauses

31
Q

how space and distance communciate

A

proxemics

32
Q

the distance we try to maintatin when interacting with others

A

personal spaceth

33
Q

the physcial space over which we claim owenership

A

territorial space

34
Q

objects we use to mark our territory

A

artifacts

35
Q

the are over which our voice can be comfortably heard

A

acoustic space

36
Q

how we look to others

A

physical appearnce

37
Q
A