chapter 9 - communicating in groups Flashcards
a collection of about three to 20 people who interact and attempt to influence each other in order to accomplish a common purpose
group
all the verbal and nonverbal messages shared among group members
group communication
comprised of intimates who, through their communication, generates a sense of home, group identity, history, and future
familiy
comprised of frineds who have genuine concern about each other’s welfare and enjoy spending time together
social group
comprised of people who come together to provide encouragement, honest feedback, and a safe environment for expressing deeply personal feelings about a problem common to the members
support group
comprised of individuals who come together because they share a common concern, hobby, or activity
interest group
comprised of individuals who come together to perform hands-on charitable works or to raise money to help organizations that perform such work
service group
comprised of three or more people formed to solve a problem or complete a task
work group
a subset of a work group where members also hold themselves mutually accountable
work group team
comprised of individuals with diverse knowledge, perspectivies, values, and interests
heterogeneous group
comprised of individuals that share similar knowledge, perspectives, values, and interests
homogeneous groupa
clearly stated objective desired by enough member to motivate the group to work toward its achievement
work group team goal
comprised of members that “meet” via technological media
virtual group
elements of work group team goal
effective goals are specific
effective goals serve a common purpose
effective goals are challenging
effective goals are shared
communication that occurs in virtual groups
virtual group communication