Section 3 : Project management planning Flashcards
How is planning in an predictive environnement vs agile environnement ?
In a agile environnement the planning is shorter, in a predictive environnement we needs to do a lot planning.
What is the iron triangle of an predictive environnement ? Draw it and what does it means
It means that the cost and the money are more flexible in an predictive environnement
What is the iron triangle of an adaptive environnement ? Draw it and what does it means
It means that you have this amount of money and time and you need to deal with it. They will be no money added to it. So we do what is important first
What is quality in project management ?
It is :
- Totality of an entity
- Satisfies needed abilities
- Stated or implied needs
What is in quality processes ?
- Quality planning
- Quality assurance (QA) is to make sure quality issues doesn’t get into the project. It is prevention driven
- Quality control (QC) is to avoid escape defect. It is inspection driven
What is quality in the PMI theme ?
- Planning is an iterative process
- PMI theme: plan, implement, measure, react—and document
- If the product is unacceptable, the project is not finished
- Must meet scope to achieve quality
In agile what is a DOD ?
The DOD is the definition of done
In predictive where can we have the quality boders ?
We can see it in the detailed scope statement, it enlighten what is in the scope and the things that is out the scope.
What are the different type of cost of quality ?
- Cost of conformance to requirements
- Safety measures
- Team development and training
- Proper materials and processes
- Cost of non-conformance to requirements
- Liabilities, loss of life or limb
- Rework/scrap
- Lost business
What are the types of quality costs ?
What are the 7 differents theme in the quality management plan ?
It defines :
* Quality standards
* Quality objectives
* Roles and responsibilities
* Deliverables and processes subject to quality review
* Quality control and quality management activities
* Quality tools
* Dealing with nonconformance, corrective actions procedures, and continuous improvement procedures
What are the quality metrics ?
- Quality metrics describe a project or product characteristic
- Control Quality to verify compliance
Percentage of tasks completed on time
Cost performance
Failure rate
Number of defects identified per day
Total downtime per month
Errors found per line of code
Customer satisfaction scores
How do you manage quality ?
- Executing process
- Sum of the planning and the implementations
- Sometimes referred to as quality assurance (QA)
- QA should occur before and during the project
- Continuous process improvement
- Managing quality is everyone’s responsibility
- QA department could complete the QA activities
How do you complete a quality audit ?
- Document the best practices used
- Document any variances
- Recommend best practices
- Implement recommendations for quality improvement
- Document quality audit in lessons learned
What is design for X ?
X means for excellence,
- Design for X is a philosophy in product design
- X can mean excellence
- Specific characteristic of a solution
What is Dfx ?
- Design for X is also known as DfX
- X is usually a variable that the project is trying to address
- Such as cost, uptime, return on investment
- Considers all components of the design and
how the component affects the X variable - Goals include lowered costs and improved
service, reliability, safety, and over all quality
Give me a problem solving technique in quality ?
What are the results of managing quality ?
- Quality reports
- Test and evaluation documentation
- Change requests
- Project management plan updates
- Quality management plan
- Scopebaseline
- Schedule baseline
- Cost baseline
- Project document updates
- Issue log
- Lessons learned register
- Risk register
How to control quality in a project ?
- Monitor and measure project results
- Root-cause analysis follows the quality control
- Root-cause analysis helps determine the cause
- Apply corrective actions
- QC occurs throughout the life of a project
What are the quality control theme for the CAPM ?
- Conduct statistical QC, such as sampling and probability
- Inspect the product to keep errors away from the customer
- Perform attribute sampling and variable sampling
- Attribute sampling : defect or not?
- Variable sampling : how defective? How far from quality acceptance?
- Study special causes to determine anomalies to quality
- Research random causes to determine expected variances * Check the tolerance range
- Observe control limits
How to inspect results ?
- Reviews (in Agile is a Scrum Review)
- Product reviews
- Audits
- Walkthroughs
How do you gather datas and analysis them ?
- Checklists : ensure the work is done the same way each time
- Check sheets:
- Help organize data about a quality issue
- Also known as tally sheets
- Can be used to “tally” up the type of defects
How you perform a testing and evaluate a product ?
- Testing: tests the product against quality standards
- Unique to the discipline in which the project takes place
* Software development aims to find bugs and errors
* Construction confirms electrical, plumbing, and
HVAC systems
* Done throughout the project, not just at the end
What is statistical testing ?
- Randomly select a few items from the pool of deliverables
- Measure quality on these items as a representative of the whole
- Installing 1,000 doors
- Select 200 doors to inspect
What is an cause and effects chart ?
- Show the relationships between the variables within a process
- How those relationships may contribute to inadequate quality
- Can help organize both the process and team opinions
- To create a diagram:
- Start with the effect
- Fill out the diagram with possible causes
- Also known as Ishikawa diagrams and fishbone diagrams
Draw and cause & effect diagram ?
Draw a control chart ?
What is a Pareto Diagrams ? Draw it
In this topic : It shows the distribution of the defects from the greatest to the smallest.
So you need to tackle the biggest causes first.
What is an histogram ?
It is a bar chart
What is a scatter diagram ?
It shows correlation between 2 things that you may not consider initially.
What is a run chart ?
It is like a control chart where dot represent our mean. The run chart shows how long it takes, it is time related
How do you complete a statistical sample ?
- Percentage of results at random
* 20 percent of all units randomly selected to check
quality
* Must be completed on a consistent basis
throughout the project - Statistical sampling can reduce the costs of quality control
- Results can be mixed without an adequate testing plan and schedule