2- Ethics and professional practices Flashcards
You have developed and administered a reading enrichment program for gifted children. A friend of yours, who happens to be a newspaper reporter, asks you if his 7-year old daughter can enroll in the program. Would it be ethical for you to agree to enroll her?
Select one:
A. Yes, as long as the reporter doesn’t give you any publicity for the program in exchange.
B. Yes, as long as the friend pays the same amount for the program as everybody else and his daughter meets the requirements for enrollment in the program.
C. No, because, if you did, you’d be involved in a dual relationship.
D. No, because the reporter may feel pressured into giving your program free publicity.
Correct Answer is: C
Standard 3.05(a) of the Ethics Code applies here. It states in part that “A psychologist refrains from entering into a multiple relationship if the multiple relationship could reasonably be expected to impair the psychologist’s objectivity, competence, or effectiveness in performing his or her functions as a psychologist, or otherwise risks exploitation or harm to the person with whom the professional relationship exists.” Here, the risk for such harm is present. For instance, your objectivity might be impaired because of your friendship with the reporter.
Additional Information: Multiple Relationships
A psychologist compliments several of his co-workers on their clothing. One of his female co-workers indicates that she is not comfortable with these type of comments and asks him to stop. He complies with her request. His behavior is: Select one: A. Unacceptable B. Unethical C. Sexual harrassment D. Acceptable
Correct Answer is: D
His behavior is acceptable. According to Standard 3.02 (Sexual Harassment): “Sexual harassment is sexual solicitation, physical advances, or verbal or nonverbal conduct that is sexual in nature, that occurs in connection with the psychologist’s activities or roles as a psychologist, and that either (1) is unwelcome, is offensive, or creates a hostile workplace or educational environment, and the psychologist knows or is told this or (2) is sufficiently severe or intense to be abusive to a reasonable person in the context. Sexual harassment can consist of a single intense or severe act or of multiple persistent or pervasive acts.” In this case the co-worker evidently found the psychologist’s comments offensive. The psychologist upon learning this stopped his behavior.
Additional Information: Discrimination and Harassment
You are treating a family consisting of a father, mother, and their 13-year-old son. The boy comes to therapy limping and his arm is in a splint due to a sprain. Based on the family’s history, you suspect that the boy was beaten by his father but all three family members deny this is the case. In this situation, you should
Select one:
A. remind the family that therapy is most effective when information is not hidden.
B. maintain the family’s confidentiality unless or until you have proof that the boy was beaten.
C. talk to each family member separately.
D. report child abuse to your state child protective agency.
Correct Answer is: D
Every state has child abuse reporting laws that require psychotherapists to report cases of physical or sexual abuse to the state’s child protective agency. Therapists do not need proof that abuse has occurred; the trigger for a mandatory report is a reasonable suspicion.
remind the family that therapy is most effective when information is not hidden.
talk to each family member separately.
These two options may or may not be good ideas, but neither has to do with the major issue at hand, which is your mandatory reporting requirement.
Additional Information: Mandated and Permitted Disclosures of Confidential Information
An article to be published in a psychology research journal is based on doctoral student’s dissertation. The work of the student’s thesis advisor, a well-known expert in the dissertation’s subject area, was cited extensively in the dissertation and the article. The advisor conducted a follow-up study and added the results of it to the results section of the article. He also modified he conclusion, adding an interpretation of the results of the follow-up study, and a few revisions to the student’s wording. In this case, the thesis advisor should be
Select one:
A. listed as the first author of the article.
B. listed as an author of the article.
C. should be credited in a footnote.
D. should be thanked by the student in text of the article.
Correct Answer is: B
According to standard 8.12 of APA’s Code of Conduct, “Except under exceptional circumstances, a student is listed as principal author on any multiple-authored article that is substantially based on the student’s doctoral dissertation.” Nothing in this question describes any exceptional circumstance. Thus, the student should be listed as the first author. However, the advisor substantially contributed to the article by conducting a follow-up study and including the results in the article. This contribution is sufficient to qualify him as one of the authors of the article.
Additional Information: Publication Credit
A psychologist is impressed by an innovative treatment technique presented at a psychological conference. Although it is still an experimental treatment, the psychologist wants to start using it in his practice immediately. An ethical psychologist would:
Select one:
A. initiate the experimental treatment only if there are no alternative options available.
B. not use an experimental treatment until its effectiveness has been well established unless there are no alternative options available.
C. obtain a client’s informed consent before initiating an experimental treatment.
D. obtain a client’s informed consent, discuss with the client the experimental nature of the treatment and the availability of alternative treatments.
Correct Answer is: D
Experimental treatments are not prohibited in the Ethics Code; however psychologists need to be cautious in determining how to use them. According to Ethical Standard 8.02(b), “Psychologists conducting intervention research involving the use of experimental treatments clarify to participants at the outset of the research (1) the experimental nature of the treatment; (2) the services that will or will not be available to the control group(s) if appropriate; (3) the means by which assignment to treatment and control groups will be made; (4) available treatment alternatives if an individual does not wish to participate in the research or wishes to withdraw once a study has begun; and (5) compensation for or monetary costs of participating including, if appropriate, whether reimbursement from the participant or a third-party payor will be sought.”
Additional Information: Informed Consent for Research
After almost two months, Dr. Roberts realizes the woman he’s been dating is the cousin of a client he has been seeing in therapy for six months. The best course of action initially for Dr. Robert’s would be to:
Select one:
A. discuss the matter with the client as soon as possible
B. immediately refer the client to another therapist
C. continue seeing both unless it is evident that the situation is creating a conflict
D. immediately stop seeing the woman
Correct Answer is: A
The Ethics Code does not directly address this particular situation however it warns against becoming involved in multiple relationships. Standard 3.05(b) of the Ethics Code states, “If a psychologist finds that, due to unforeseen factors, a potentially harmful multiple relationship has arisen, the psychologist takes reasonable steps to resolve it with due regard for the best interests of the affected person and maximal compliance with the Ethics Code.” Consistent with the intent of the Code, the best option would probably be to discuss the matter with the client immediately.
While eventually it may be appropriate to refer the client to another therapist or end the relationship with the woman he is dating, neither would be Dr. Robert’s the best course of action initially. In other words, the correct choice does not mean that these other choices would not be the final outcome of this situation.
Additional Information: Multiple Relationships
In the course of conjoint couple’s therapy, one of the spouses requests an individual appointment with you. According to the American Psychological Association’s Ethical Principles and Code of Conduct,
Select one:
A. seeing the client in individual therapy would not be allowed because it would constitute a prohibited dual relationship.
B. seeing the client in individual therapy would not be allowed because it would cause a conflict of interest.
C. seeing the client individual therapy would be allowed as long as the client’s disclosures in that context are kept confidential from the other spouse.
D. seeing the client in individual therapy would be allowed as long as it were consistent with the therapeutic contract you have with the couple.
Correct Answer is: D
Treating a patient in individual therapy and conjoint couple’s therapy can raise potential problems such as conflict of interest, and many family therapists only do so in rare cases or not at all. However, this practice is not prohibited by APA’s Code of Ethics. Specifically, standard 10.02 states that “When psychologists agree to provide services to several persons who have a relationship…they take reasonable steps to clarify at the outset (1) which of the individuals are clients/patients and (2) the relationship the psychologist will have with each person. “ In other words, it would be permitted to see a client in both conjoint and individual therapy if both parties agree to this arrangement at the outset of therapy. The arrangement would also have to include an agreement on confidentiality of disclosures in individual therapy.
Additional Information: Couple and Family Therapy
A psychologist is seeing a client who is covered under her husband’s insurance policy that he obtained through his employment. As part of the application process for insurance, the husband signed a blanket release of information that permits release of all medical records to the insurer. As a follow-up to a claim the psychologist submitted, the insurer requests all therapy records from the psychologist. The psychologist’s best course of action would be to
Select one:
A. refuse to release any information without contacting the patient first.
B. attempt to determine what information is needed to resolve the claim, and only release that information.
C. release all of the information to the insurer, but take steps to ensure it is transmitted securely and identifying information related to third parties is redacted.
D. release the information without conditions.
Correct Answer is: B
Standard 4.04 of APA’s Ethical Principles and Code of Conduct applies to this question. It states “Psychologists include in written and oral reports”¦only information germane to the purpose for which the communication is made.” In other words, even though the client’s husband has signed a blanket release of information, the psychologist still must take steps to safeguard client privacy.
refuse to release any information without contacting the patient first.
Discussing the situation with the patient, as stated by this choice, might be appropriate, but the wording of the choice is too absolute–there is no need to “refuse” to disclose “any” information.
Additional Information: Maintaining Confidentiality
Which of the following infractions accounts for the largest percentage of malpractice costs? Select one: A. lack of competence B. breach of confidentiality C. sexual contact with clients D. improper billing practices
Correct Answer is: C
The infraction that accounts for the greatest proportion of malpractice claims depends on how the infractions are categorized. However, regardless of the way that malpractice claims are grouped, sex with clients is always the infraction that accounts for the greatest insurance costs, with reported figures ranging from 45 to 50%.
Additional Information: Sexual Intimacies
A 45-year-old Korean man, who speaks limited English, has an appointment for an assessment with a psychologist who doesn’t speak Korean. Since the client speaks limited English, one of his children accompanies him and volunteers to translate for the psychologist. In this situation, the psychologist should:
Select one:
A. not allow the child to translate for the father.
B. allow the child to translate for the psychologist if the father voluntarily consents to this arrangement.
C. allow the child to translate for the psychologist if the child is proficient in both English and Korean.
D. allow the child to translate for the psychologist if the child is an adult.
Correct Answer is: A
The psychologist would not utilize the child to translate given the multiple relationships with the father and consequent potential loss of objectivity. Several biases could influence the child’s translations for his/her father including the difficulty for the child to try to avoid “helping” his/her father during the assessment. [See: Ethical Standard 2.05: “Psychologists … who use the services of others, such as interpreters, take reasonable steps to (1) avoid delegating such work to persons who have a multiple relationship with those being served that would likely lead to exploitation or loss of objectivity; (2) authorize only those responsibilities that such persons can be expected to perform competently on the basis of their education, training, or experience, either independently or with the level of supervision being provided; and (3) see that such persons perform these services competently.” ]
Additional Information: Psychologists Acting as Supervisors or Employers
An experimental treatment that has been used successfully with animals only has recently been approved for research with human participants. Which of the following statements regarding the need to inform participants of the experimental status of the treatment is true?
Select one:
A. There is no need to inform participants that the treatment is experimental, since the treatment was shown to be safe in animal research.
B. There is no need to inform participants that the treatment is experimental, because they would not likely understand the connotations of the word “experimental.”
C. There is no need to inform participants that the treatment is experimental as long as the study was approved by an institutional review board.
D. Participants should be informed that the treatment is experimental.
Correct Answer is: D
Ethical Standard 8.02(b) states that “Psychologists conducting intervention research involving the use of experimental treatments clarify to participants at the outset of the research (1) the experimental nature of the treatment; (2) the services that will or will not be available to the control group(s) if appropriate; (3) the means by which assignment to treatment and control groups will be made; (4) available treatment alternatives if an individual does not wish to participate in the research or wishes to withdraw once a study has begun; and (5) compensation for or monetary costs of participating, including if appropriate, whether reimbursement from the participant or a third-party payor will be sought.”
Additional Information: Informed Consent for Research
According to the most recent version of APA’s Ethical Standards and Code of Conduct, bartering goods and services in exchange for psychotherapy
Select one:
A. is prohibited.
B. should be refrained from under ordinary circumstances.
C. is acceptable if it is not clinically contraindicated and not exploitative.
D. is acceptable if the practice is common in the area where the therapist is practicing.
Correct Answer is: C
According to standard 6.05 of APA’s Ethical Standards and Code of Conduct (2002), “Psychologists may barter only if (1) it is not clinically contraindicated, and (2) the resulting arrangement is not exploitative.” The previous version of the standards contained a statement to the effect that psychologists ordinarily refrain from bartering, but that statement was removed in the most recent version, perhaps in recognition of the fact that bartering is a common arrangement in some communities and may be the only option for cash poor clients. Nonetheless, psychologists should proceed cautiously before entering into a bartering arrangement. Issues to consider include whether a fair value for the bartered goods/services can be established, and clinical considerations such as whether the nature of the transference would interfere in arranging a non-exploitative bartering relationship.
Additional Information: Barter
Therapists who become sexually involved with their clients
Select one:
A. usually do so because they believe they are in love with the client as a result of the client’s unique and desirable characteristics.
B. usually do so as a result of a lack of experience and poor judgment.
C. usually do so to fulfill personal needs resulting from events in their own life.
D. do not show any characteristics that distinguish them from therapists who do not become sexually involved with their clients.
Correct Answer is: C
The experts generally agree that therapists who have sexual relationships with their clients are not only exhibiting poor judgment but are also usually suffering from some type of impairment, often related to boundary issues or unfulfilled needs. See J. D. Guy, The Personal Life of the Psychotherapist, New York, John Wiley & Sons, 1987.
Additional Information: Sexual Intimacies
Which of the following terms refers to the right to refuse to have information released in a legal proceeding? Select one: A. privileged communication B. confidentiality C. privacy D. juris secretas
Correct Answer is: A
Privileged communication is the legal term which refers to a patient’s right to refuse to have information, disclosed in psychotherapy, released in a legal proceeding.
Additional Information: Privilege Versus Confidentiality
You belong to a managed-care panel and a client with a 12-session limit was referred to you. Without calling to cancel, she does not show up for her fourth session. How would you bill for the missed session?
Select one:
A. bill the insurance company
B. bill the client according to office policies
C. bill the client for the co-payment and the insurance company for the no-show
D. you cannot bill either the client or insurance company
Correct Answer is: B
The best answer is that you should bill according to your office policies which, presumably, was explained and agreed to by the client at the beginning of treatment (Standard 6.04: Fees and Financial Arrangements). If charging the client for the missed session was not agreed upon in advance, this would be unethical. You cannot bill the insurance company, since you should only bill insurance for services that you actually provide (Standard 6.06: Accuracy in Reports to Payors and Funding Sources). While your financial agreement may or may not require the client to cover the co-payment for missed sessions, Current Procedural Terminology (CPT) codes do not provide a code for no-shows, and billing for services not rendered is unethical.
Additional Information: Fees for Services
In cases of litigation, which of the following is considered the key defense for a psychologist? Select one: A. licensure B. liability insurance C. sufficient record-keeping D. informed consent
Correct Answer is: C
A review of the risk management literature indicates good record-keeping is the best key defense in cases of malpractice. (See: Knapp, S. (1997) Professional liability and risk management in an era of managed care, in D. T. Marsh and R. O. Magee [eds.], Ethical and Legal Issues in Professional Practice with Families, New York, John Wiley and Sons.).
Additional Information: Malpractice
According to the Specialty Guidelines for Forensic Psychologists (APA, 1991), if a psychological evaluation is ordered by a court and the defendant to be evaluated informs the evaluating psychologist that he does not wish to cooperate, the psychologist should:
Select one:
A. conduct the evaluation
B. refuse to conduct the evaluation
C. refuse to conduct the evaluation unless the defendant consents
D. postpone the evaluation and notify the defendant’s attorney
Correct Answer is: D
Although it is not necessary to obtain informed consent for court-ordered evaluations, the subject of the evaluation should be informed of its purpose. Furthermore, if the subject does not want to be evaluated, the subject’s attorney should be contacted before taking further action. If the attorney also objects to the evaluation, the psychologist should then notify the court and respond as directed.
Situations that legally permit a waiver of the privilege:
Select one:
A. differ from state to state.
B. differ from state to state only in situations when clients are involuntarily hospitalized.
C. do not differ from state to state when clients are involuntarily hospitalized.
D. do not differ from state to state
Correct Answer is: A
Legally-defined exceptions to privilege varies from state to state. However, most, if not all, states, waive privilege when a psychologist is acting in a court-appointed capacity; a client initiates a malpractice or other lawsuit against a therapist; a client has introduced a mental condition as a defense in a civil suit; a client has sought the assistance of a therapist solely for the purpose of committing a crime; and a therapist determines that a client is in need of hospitalization for a mental or psychological disorder.
Additional Information: Privilege
A psychologist is working for a company that changes health care providers due to cost-effectiveness. The new provider has a policy that compromises the employee’s future limits to confidentiality. The psychologist should
Select one:
A. refuse to follow the new procedures and leave immediately.
B. outline her points of dissatisfaction and send it to the new provider.
C. make clear with each client the company’s new limits to confidentiality.
D. organize a strike and call CNN.
Correct Answer is: C
According to Standard 3.11 (Psychological Services Delivered To or Through Organizations), “Psychologists delivering services to or through organizations provide information beforehand to clients and when appropriate those directly affected by the services about (1) the nature and objectives of the services, (2) the intended recipients, (3) which of the individuals are clients, (4) the relationship the psychologist will have with each person and the organization, (5) the probable uses of services provided and information obtained, (6) who will have access to the information, and (7) limits of confidentiality. As soon as feasible, they provide information about the results and conclusions of such services to appropriate persons.”
refuse to follow the new procedures and leave immediately.
If you choose this answer and leave abruptly, you are abandoning your client.
outline her points of dissatisfaction and send it to the new provider.
You may also want to do this-outline your points of dissatisfaction-but this wouldn’t be your first or most important consideration.
Additional Information: Discussing the Limits of Confidentiality
You are working as a psychologist in a hospital with a patient suffering from head trauma. In your presence, the patient develops Delirium. In this situation, you should:
Select one:
A. bring more people into the room.
B. find a physician for a medication consultation.
C. stay with the person to provide support and help him remain calm.
D. recommend ECT treatment.
Correct Answer is: C
This is a difficult question because it requires you to know about clinical management of Delirium and then to choose between two choices that are not bad answers. General principles of addressing an episode of Delirium include providing environmental support, manipulating the patient’s environment in order to reduce confusion and disorientation, and giving medication if the patient is agitated, psychotic, or has insomnia.
stay with the person to provide support and help him remain calm.
find a physician for a medication consultation.
Both of these options are good answers to this question. However, “stay with the person to provide support and help him remain calm” is better for the following reasons: 1) Not all Delirium patients require medication; only if the patient is agitated, psychotic, or can’t sleep at night is medication necessary, and 2) “find a physician for a medication consultation” implies that you would leave the patient to go find a physician. You should not leave a patient with Delirium alone, and even if a nurse or somebody else were available to stay with the patient, you should avoid sudden changes in a Delirium patient’s environment.
bring more people into the room.
This choice, as phrased, is not a good idea – bringing strange people into the room could increase the patient’s sense of disorientation and confusion. Having a relative or other familiar person stay with the patient is a good idea, but this option is not specific about what people you would bring into the room.
recommend ECT treatment.
This choice, ECT, is actually used in rare cases for patients who do not respond to environmental manipulation or medication; however, you certainly would not recommend it right away. By the way, the primary treatment of Delirium – addressing the underlying medical or substance-related disorder that is causing the symptom – is not a choice here.
Additional Information: Etiology (Delirium)
From a legal standpoint, a charge of malpractice against a psychologist would be held valid if it were proven that the therapist:
Select one:
A. had a duty of care to the patient, held malevolent intentions toward the patient, and engaged in activity that resulted in harm to the patient.
B. had a duty of care to the patient and held malevolent intentions toward the patient; demonstration of actual harm is not necessary.
C. had a duty of care to the patient and engaged in activity that resulted in harm to the patient; malevolent intentions need not be present.
D. engages in activity that harms a patient; malevolent intentions and a duty of care are not necessary.
Correct Answer is: C
For a malpractice claim against a psychologist to be held valid, three elements must be proven: 1) the psychologist must have had a professional relationship with (and, therefore a duty of care to) the client; 2) the psychologist must have been negligent or failed to live up to that duty; and 3) harm to the patient must have resulted. In other words, the psychologist’s intentions are not an issue.
Additional Information: Malpractice
The mother of a 22-year-old client of yours calls to inform you that your client has died. The mother requests a copy of your client’s therapy records. You should:
Select one:
A. release the records to her
B. refuse to release the records
C. release the records only after obtaining a signed release from the mother
D. release the records only after obtaining a signed release from the executor or administrator of the client’s estate
Correct Answer is: D
Most state laws provide a deceased person’s executor or administrator the right to access confidential records of the client. The deceased person’s executor or administrator must be legally designated as the deceased’s representative, usually by a probate court. Without such a designation, records should not be released.
Which of the following would be least relevant in a malpractice suit brought against a psychologist?
Select one:
A. whether or not the psychologist committed a negligent act or omission.
B. whether or not actual, provable damage or harm to a patient resulted from the psychologist’s actions.
C. whether or not the psychologist’s actions deviated from generally accepted standards of care.
D. whether or not the psychologist intended to cause damage to the patient
Correct Answer is: D
Though the specific rules regarding medical malpractice (which apply to health care professionals including psychologists) vary from state to state, the general definition is agreed upon. Medical malpractice occurs when a negligent act or omission, deviating from generally accepted standards of practice, results in demonstrable damage or harm to a patient. Malpractice does not necessarily mean that the practitioner intended to cause damage or harm.
Additional Information: Malpractice
While attending a staff meeting at a mental health facility where you work, you learn that one of your colleagues, a psychologist, is behaving in an unethical manner toward one of her patients. Despite being advised to do so by several members of the staff, she states that she will not change her behavior. What should you do in this situation?
Select one:
A. Approach the colleague individually and urge her to change her behavior; if she refuses, report her to the appropriate ethics committee.
B. Approach the colleague individually and urge her to change her behavior; if she refuses, recommend to the director of the facility that she be fired.
C. Report the colleague to the appropriate ethics committee immediately, since she has already stated that she will not change her behavior.
D. Announce in the staff meeting that you want to “go on the record” as noting that the psychologist is behaving unethically.
Correct Answer is: A
The Ethics Code states that you should deal with ethical violations by another psychologist in an informal manner, by bringing it to the attention of the psychologist. A report to an ethics committee should be made when the attempt at informal resolution has failed or if the violation is not amenable to informal resolution. Thus, you should speak to the psychologist privately and report her to an ethics committee if she still refuses to change her behavior. You may have thought that, since the psychologist has already stated her refusal to behave ethically, you should go ahead and report her, without bothering to talk to her. This actually makes sense, but the Ethics Code requires that you attempt an informal attempt at resolution first. A staff meeting is a formal setting, and does not personally give you the opportunity to attempt an informal resolution.
Additional Information: Informal Resolution and Reporting of Ethical Violations