3.2 Affective Aspects with Interfaces

Question 1

_____ has generally been about designing efficient and effective systems

Answer 1

HCI

Question 2

Recently, HCI has moved towards considering how to design interactive systems to make people __________ in certain ways

Answer 2

respond

Question 3

Conveys an emotional state

Answer 3

Expressive Interfaces

Question 4

Avoid using terms like FATAL, ___________, or BAD in error messages

Answer 4

INVALID

Question 5

_________ warnings should not be included in error messages

Answer 5

Audio

Question 6

Avoid ____________ and long code numbers in error messages

Answer 6

UPPERCASE

Question 7

____________ should be precise rather than vague in error messages

Answer 7

Messages

Question 8

Error messages should provide ____________ help

Answer 8

context-sensitive

Question 9

________________________ (1996) argue that computers should be made to apologize

Answer 9

Reeves and Naas

Question 10

Attributing human-like qualities to inanimate objects (e.g., cars, computers)

Answer 10

Anthropomorphism

Question 11

The shaping of an object or design in animal form

Answer 11

Zoomorphism

Question 12

People sometimes talk to their PCs as if they were humans

Answer 12

Zoomorphism

Question 13

The finding that people have a propensity to accept and enjoy objects that have been given human-like qualities has led many designers to capitalize on it

Answer 13

Zoomorphism

Question 14

_______________________ (1996) found that computers that flatter and praise users in education software programs have positive impact on them

Answer 14

Reeves and Naas

Question 15

Deceptive, make people feel anxious, inferior, or stupid

Answer 15

Criticism on Anthromorphism

Question 16

Studies have shown that personalized feedback is considered to be less honest and makes users feel less responsible for their actions (____________)

Answer 16

Quintanar, 1982

Question 17

Provides a persona that is welcoming, has personality, and makes user feel involved with them

Answer 17

Virtual Characters

Question 18

Virtual Characters can be classified in terms of the degree of anthropomorphism they exhibit:

Answer 18

• Synthetic Characters
• Animated Agents
• Emotional Agents
• Embodied Conversational Agents

Question 19

Autonomous, with internal states and able to respond to external events (e.g., Silas the Dog)

Answer 19

Synthetic Characters

Question 20

Often cartoon-like, play a collaborative role at the interface (e.g., Clippy)

Answer 20

Animated Agents

Question 21

Predefined personality and set of emotions taht user can change (e.g., avatar-like app features)

Answer 21

Emotional Agents

Question 22

Human-like body, uses gestures, non-verbal communication while talking (e.g., in-game app companion)

Answer 22

Embodied Conversational Agents

Question 23

Refers to the extent to which users come to believe an agent’s intentions and personality

Answer 23

Believability

Question 24

____________ is very important for believability

Answer 24

Appearance

Question 25

____________ is also very important for believability

Answer 25

Behavior