7.3 Stakeholder expectations Flashcards

1
Q

Give three examples of a company’s stakeholders.

A
Members
Employees
Suppliers
Customers
Community
Enviornment
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2
Q

Other than considering key stakeholders needs, what factors must directors consider under S172 CA?

A

Long term consequences
High standards of business conduct
Acting fairly between members

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3
Q

Stakeholders can be classified as:

1) Internal (owners and employees)
2) Market (suppliers and customers)
3) E______ (everyone else)

A

External

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4
Q

Wearden states that types of stakeholder power operate on a sliding scale between t__________ and e____________.

A

Traditional and Empowered

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5
Q

Wearden lists four core forces that impact upon an organisations governance structures. Name two.

A

The law
Best practice
Social expectation
Visibility

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6
Q

Stakeholder mapping is conducting by plotting stakeholders in a table according to two factors. What are these?

A

Power to disrupt

Level of interest in the business

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7
Q

List 7 types of stakeholder

A
Owners
Employees
Customers
Creditors
Suppliers
Community
Government
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8
Q

Wearden lists 9 sources of power beginning with the following letters. What are these?

P
R
T
E
I
V
V
A
J
A
Position
Resources
Task
Expertise
Information
Vision
Values
Argument
Judgement
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