GO 0.1 -- GO 0.13

Question 1

What is the Mission of the Highway Patrol?

Answer 1

The mission of the Highway Patrol is to provide the highest level of Safety, Service, and Security.

GO 0.1 p. 1

Question 2

The mission of the Highway Patrol is accomplished through what four (4) departmental goals?

Answer 2

1. Protect Life and Property
2. Enhance Public Trust Through Superior Service.
3. Invest in Our People
4. Anticipate public safety and law enforcement trends and provide assistance to allied agencies.

Strategic Plan

Question 3

What are the Department’s organizational values?

Answer 3

Respect for others,
Fairness
Ethical practices,
Equitable treatment for all

GO 0.1 p. 1-2

Question 4

What five (5) concepts guide the Department’s overall philosophy of enhancing public safety, service, and security though a participative management program?

Answer 4

(PLOPC)
P  ublic Responsibility
L  eadership and Innovation
O  rganizational Development
P  ersonnel Development
C  ommand Accountability

GO 0.2 p. 1-2

Question 5

According to GO 0.3, Courtesy Cards, Communications, and badges, a souvenir or commemorative pin that is no larger than ___ ___ ___-____ inches in overall diameter shall be deemed to be pins and not badges.

Answer 5

One and one-half inches

GO 0.3 p. 2

Question 6

According to GO 0.4, Designation of Alternate Commanders, all Division, office, section and Area commanders shall designate how many alternate commanders from within their immediate staff whenever possible?

Answer 6

a first and a second alternate

GO 0.4 p. 1

Question 7

Commanders designate in writing a first and second alternate commander. To whom is the written designation of alternate commanders sent to?

Answer 7

Copies of the directive are sent to levels of command immediately above and below the author.

GO 0.4 p. 1

Question 8

What shall a commander leave when he/she is away from their assigned command and not available by radio or telephone?

Answer 8

An itinerary.

GO 0.4 p. 2

Question 9

Recite each word in the motto CHP PRIDE.

Answer 9

C ourage
H onety
P rofessionalism

P  rinciples
R  espect
I  ntegrity
D  edication
E  sprit De Corps

GO 0.8 Annex A (this is always a question)

Question 10

According to GO 0.8, Professional Values, what SHALL commanders do?

Answer 10

1. Review the GO with newly hired and transferred employees,
2. Ensure the meaning and importance of adherence is conveyed through training and periodic discussion, and
3. Emphasize the importance as they apply to continued successful operations

GO 0.8 p. 2

Question 11

According to GO 0.9, Use of State Owned Equipment and Resources, what are managers responsibilities?

Answer 11

1. Ensure employees have equipment adequate to perform their duties.
2. Ensure equipment at resources are maintained in proper working order.
3. Ensure all employees know they are for state business only and misuse may lead to AA.

GO 0.9 p. 1

Question 12

According to GO 0.9, state equipment may be used for personal use in the event of exigent circumstances. In a case of exigent circumstances, personal use of the equipment and resources shall be documented. The documentation is forwarded through the chain of command to the Office of the Commissioner for approval. How long is the command required to retain this documentation ?

Answer 12

Current plus three years.

GO 0.9 p. 2

Question 13

According to GO 0.12, what are the three primary reasons we must enhance safety through service by building public trust?

Answer 13

1. Public and officer safety is built upon mutual trust.
2. Public support is essential for safer communities.
3. Provide an opportunity for the CHP to assume a Leadership Role in building a public trust framework that could serve as a model to others.

GO 0.12 p. 1

Question 14

What is the commander’s responsibility regarding the tenets of public trust found in GO 0.12?

Answer 14

1. Review the order with newly hired and transferred employees.
2. Ensure importance of public trust in the Department through training, annual evaluations, and periodic discussions.

GO 0.12 p. 2

Question 15

According to GO 0.12, Annex A, Earning the Trust of California’s Communities, what are the three principles embraced by the Department to earn public trust?

Answer 15

1. Individual Evaluation - from the perspective of those we serve
2. Respect and Dignity - respect must be mutual
3. Unified Vision - management and officers must work together

GO 0.12 Annex A p. 1

Question 16

According to GO 0.12, Annex B, Public Trust Long-Range Plan (PTLRP), what are the eight (8) goals of the PTLRP?

Answer 16

1. Improve and Grow Community Engagement
2. Understand and Promote Selflessness
3. Define and Achieve Advanced Levels of Professionalism
4. Sustain Public Trust
5. The CHP Must Continue to Attract, Train, Grow, and Keep the Most Qualified Recruits if Public Trust is to be Successful
6. Align our Policies and Procedures to Support and Enhance Public Trust
7. Create CHP and CAHP Leaders with Full Commitment to the Ideal of Public Trust
8. Own our Mistakes

Question 17

According to GO 0.13, Oath of Allegiance, Code of Honor, Code of Ethics, Area commanders shall ensure the meaning and importance are conveyed to all employees during…?

Answer 17

Training and periodic discussion.

GO 0.13 p. 2