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Milady Study Guide > Chpt. 31 - On The Job > Flashcards

Chpt. 31 - On The Job Flashcards

1
Q

CLIENT BASE?

A

Customers who are loyal to a particular cosmetologist.

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2
Q

COMMISSION?

A

Percentage of revenue that a salon takes in from sales earmarked for practitioner.

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3
Q

JOB DESCRIPTION?

A

Document that outlines all duties and responsibilities of a particular position in a salon or spa.

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4
Q

RETAILING?

A

Act of recommending and selling products to your clients for home use.

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5
Q

TICKET UPGRADING or UPSELLING SERVICES?

A

Practice of recommending and selling additional services to clients.

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Milady Study Guide (25 decks)

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