9Ms Model Flashcards
(12 cards)
what is the 9m’s model used for?
used as a checklist when performing a resource audit
9m’s?
- men
- machines
- money
- material
- MIS
- methods
- management
- make up
- markets
men?
human resources, staff
machines?
premises, location and machinery
money?
financial resources, capital, investors
materials?
relations with suppliers
markets?
existing customers, distribution systems
management?
leadership quality
methods?
activities and processes adopted by the business
make up?
attitudes, culture, structure
MIS?
management information systems
quality of systems to assist in marketing, production R&D
human capital?
considers the collective attributes of an organisation’s human resources
includes capability, creativity, skills & knowledge
e.g., education, infrastructure, competition