AGM / Large Party Coordinator Flashcards
- What are seating options for a large party?
A. All together
B. Back to back, side by side
C. Across the restaurant
D. All of the above
D. All of the above
- When adding a large party to the waitlist, what should be included?
A. Name, party size, special accommodations, seating
preference, are they complete?
B. Party size, name, if they called ahead, seating preference
C. Name, if they have a special occasion, seating preference
D. Name, special accommodations, party size, if they have a birthday party,
A. Name, party size, special accommodations, seating
preference, are they complete?
- When do we seat incomplete parties?
A. We never seat a party that is incomplete
B. When half of the guests are there
C. When we are not on a wait
D. We always seat incomplete parties
C. When we are not on a waiting list
- What should be communicated to the LAD?
A. When large parties are being sat
B. Large party table assignments
C. What large parties are on the list
D. All of the above
D. All of the above
- What does GROW mean?
A. Get Rid Of Wait
B. Guest Right Of Way
C. Guests Right On Wait
D. Get it Right On Wait
B. Guest Right Of Way
- How long until a party of 8 gets up if they are on salads?
A. 20-30 minutes
B. 30-40 minutes
C. 40-50 minutes
D. 60-70 minutes
B. 30-40 minutes
- How long until a party of 10 gets up if they are halfway through their meal?
A. 10-20 minutes
B. 20-30 minutes
C. 30-40 minutes
D. 40-50 minutes
B. 20-30 minutes
- How long until a party of 12 gets up if they just got sat?
A. 35-45 minutes
B. 40-50 minutes
C. 55-65 minutes
D. 65-75 minutes
D. 65-75 minutes
- Which are accommodations we provide? (Select all that apply)
A. High chairs
B. Wheelchair access
C. Booster seats
D. VIP access
A. High chairs
B. Wheelchair access
C. Booster seats
10.Call ahead guests are sat based on the time they check in, not when they called
in.
A. True
B. False
B. False
11.What does a pre-assigned table in AGM look like?
A. Red
B. Green
C. A star on the table
D. There is a yellow box
D. There is a yellow box
12.In AGM, how can you determine if a table has paid?
A. There is a blue $ sign
B. There is a white sheet of paper
C. The timer turns red
D. There is a star on the table
A. There is a blue $ sign
13.When are parties moved to the hold list on AGM?
A. When they call ahead and we have already assigned a table
B. When guests are on the waitlist longer than an hour (or quote
if it is longer)
C. When the guests don’t know exactly how many people are in their
party
D. When the guest asks to speak with a Manager
B. When guests are on the waitlist longer than an hour (or quote
if it is longer)
14.Why is it important to communicate with the LAD?
A. They can help find spots for any large parties you may have
B. They need to be informed of what large parties are in the restaurant
C. They can communicate with other Hosts, BOH staff, and Servers to
help organize for large parties
D. All of the above
D. All of the above
15.What is one of the most important parts of being a great Large Party
Coordinator?
A. Smile
B. Communicate with guests and management often
C. Give honest quotes and multiple seating options whenever possible
D. All of the above
D. All of the above
