Approaches to Staffing (1.4.1) Flashcards

(38 cards)

1
Q

What is human resource management? Why is it important?

A

Managing the people who work for a business. It’s important to business to ensure that the organisation has the right people, in the right roles, with the right support, with opportunities to succeed.
This will lead to higher productivity, more profits and a positive working environment.

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2
Q

What does staff as an Asset mean?

A

Staff are an asset to a business as they bring knowledge, skills and expertise to the business. Employees are valuable and important to the business. Treat Employees as most important resources in a business. e.g. Rewards, Innovation, Roles (Soft HRM)

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3
Q

What’s a Soft HRM?

A

-Long-Term Workforce Planning
-Two-Way Communication
-Competitive Pay structure e.g. Rewards
-Empowered and encouraged
-Appraisal Systems
-Democratic Leadership Style
-Flatter Organizational Structure

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4
Q

What does staff as a Cost mean?

A

Staff can be one of the largest costs for a business. The business focuses on keeping staff costs low instead of investing in them. Treats employees as resources of a business. e.g. Hiring, Working and Firing (Hard HRM)

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5
Q

What’s a Hard HRM?

A

-Short-Term Workforce Planning
-Minimal Communication
-Pay enough to have staff
-Little Empowerment and encouragement
-Appraisal Systems on good or bad
-Autocratic Leadership Style
-Taller Organizational Structure

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6
Q

What is the impact of NMW on staffing costs?

A

If the government introduces (or raises) a national minimum wage it applies to employees who receive a wage rather than a salary. Businesses that employ workers on a wage basis will face higher labour costs. Businesses that employ workers on a salary basis are less affected by the introduction of a minimum wage as pay fixed amount regardless of number of hours worked.

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7
Q

What is the Role of HR?

A

HR stands for Human resources so their job is to measure and improve the performance of the people within a business. This can have a major impact on the success of the business.

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8
Q

How can employees add value? (5 Factors)

A

-Make/Improve Products
-Marketing and Branding
-Managing workers
-Creating strategies
-Specialization

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9
Q

How can employees be a cost? (5 Factors)

A

-Wages/Salaries
-Training and Development
-Wastage (mistakes)
-Absence/Sick pay
-Lack of motivation-High Labour turnover

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10
Q

What is a Flexible Workforce?

A

When workers are equipped to do different roles or where they work in a range of employment patterns

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11
Q

Why is developing a flexible workforce good?

A

Can bring many benefits to a business as it makes a business more adaptable, efficient and able to handle change easily.

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12
Q

How many types of Working Contracts are there and what are there names?

A

9 Different Working Contracts:
-Full-Time
-Part-Time
-Permanent
-Temporary
-Zero-Hours
-Shift Work
-Working from home
-Flexible Hours
-Outsourcing

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13
Q

What is a Full-Time Working Contract?

A

One of the most common types of contracts. Employees usually work throughout the week for about 35 hours or more. Contains sick leave, holidays, benefits and retirement plans.

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14
Q

What is a Part-Time Working Contract?

A

Work less than 35 Hours per week. The agreed amount of hours required to work needs to be visible in contract. You may have the option to work overtime.

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15
Q

What is a Permanent Contract?

A

Type of Contract that has no fixed end date. Must stay till they decide to leave or Job Role doesn’t exist anymore. E.g. Nurses, Pilots

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16
Q

What is a Temporary Contract?

A

Agreement to work for employer for a specific, limited amount of time. Can lead to permanent Employment.

17
Q

What is a Zero-Hours Contract?

A

Employment Contract that doesn’t oblige employer to provide regular work for employer but requires employee to be on call in the event that work becomes available.

18
Q

What is a Shift Work Contract?

A

Employment Practice designed to keep a service or production line operational at all times. Divided with shifts day and night like a relay.

19
Q

What is a Working From Home Contract?

A

Flexible Working arrangement that allows an employee to work from remote location outside of corporation office.

20
Q

What is a Flexible Hours Contract?

A

Type of Flexible work that allows employees to work on a different schedule . Employees can start their work day earlier or later than the normal 9-5. As long as they do the hours they can do them wheneve4r.

21
Q

What is an Outsourcing Contract?

A

An outsourcing contract is a legal document that defines the terms and conditions of the services or goods that a company hires from a third-party provider.

22
Q

Why would a business want a mix of workers in different types of Contracts?

A

This is because of Demand Fluctuations. If Demand increases more workers are needed and if Demand decreases then less workers will be needed to be used.

23
Q

Why are businesses more open to Flexible Working Patterns now?

A

Because it gives the worker more motivation as they can chooses when they work which will overall make them happier and more productive.

24
Q

What Contracts will a successful business have?

A

A successful Business will have Core Workers and Peripheral Workers.

25
Who are Core Workers?
Full-Time, permanent Contract Workers
26
Who are Peripheral Workers?
Part-Time, Temporary, Zero-Hours Contract Workers
27
What is Flexible Working?
Term used to describe a working arrangement which is different from the traditional 9-5, Monday-Friday Job. It generally means a company has agreed to tailor their employees hours to accommodate an out-of-work commitment like picking up kids from school.
28
Benefits of Flexible Working? (5 Benefits)
-Increased Productivity -Reduces stress and burnout -Provides healthy work-life balance -Better Job Satisfaction -Attracts top talent
29
Drawbacks of Flexible Working? (4 Drawbacks)
-Less Productivity -More Procrastination -Employees less reliable and trustworthy -Resentment against different working arrangements
30
What is Multi-Skilling?
Process of training workers to fulfil multiple job role within a business.
31
What are the advantages of Multi-Skilling?
-Business utilise their workforce more efficiently which reduces labour costs and increases productivity -Can help to improve patient outcomes in health industries as workers with broader range of skills can provide more comprehensive care
32
What are the disadvantages of Multi-Skilling?
-May require significant investment in training and development -May not be appropriate for all job roles, especially those that require a high level of expertise
33
What is outsourcing?
When a business process is contracted out to another company e.g. one company hires another company to manufacture products. This allows company to produce products at lower cost and maintain competitive pricing
34
What's a real-life example of a company outsourcing?
Apple outsources much of its manufacturing to Foxconn in China.
35
What are the advantages of outsourcing?
-May allow businesses to access specialised skills not available in-house -May reduce labour costs
36
What are the disadvantages of outsourcing?
-May lead to a loss of control over quality and delivery especially if the outsourcing partner is based in another country -May create ethical concerns especially if the partner is based in a country with lower labour standards or human rights abuses
37
What is dismissal?
Is the termination of employment by an employer against the will of the employee. Employees usually terminated due to their misconduct or poor performance. Employer might choose to dismiss them immediately or provide a notice period which they can work out
38
What is redundancy?
Employees are made redundant when the job is no longer available and the business reduces the size of its workforce. Termination isn't due to any fault of the employee. The employer must follow certain legal procedures including providing notice and paying redundancy compensation