Recruitment, Selection and Training (1.4.2)

Question 1

What is recruitment?

Answer 1

The process of attracting and identifying potential job candidates who are suitable for a particular role. Recruitment activities include job advertising, job fairs, social media outreach and referrals from current employees. Goal of recruitment is to create a pool of qualified candidates who can be considered for the role

Question 2

What are the 5 Methods of Recruitment?

Answer 2

-Media Advertising
-Job Center’s
-Firms Website
-Head Hunters
-Recruitment agencies

Question 3

What is selection?

Answer 3

The process of choosing the best candidate. Activities often require reviewing CV’s and conducting interviews or assessment tasks. Goal of selection is to hire the most suitable candidate for the job.

Question 4

What are the 5 Methods of Selection?

Answer 4

-Interviews
-Testing
-Assessment Center’s
-Experience
-Trials

Question 5

What does the recruitment and selection process involve? ( 5 Steps)

Answer 5

1. Define role- Determine what is required + develop job description/ specification
2. Determine best source of candidates- Internally/ externally or both advertise role
3. Advertise- Use most- Effective methods to reach potential candidates e.g. LinkedIn
4. Receive Application- Collect information from potential candidates. Applicants may have to submit CV or application form. Someone in the business will look through applications and draw up a shortlist who will be interviewed.
5. Selection Process- Businesses must decide on most appropriate method which will help them identify best candidate.

Question 6

What are the two examples of methods of selection?

Answer 6

1. Interviews- Meeting and asking questions about skills, experience and knowledge. Set of relevant questions asked to all candidates.
2. Assessment tasks- Shortlisted candidates have opportunity to demonstrate their skills and suitability for the job. May include group exercises, presentations etc..

Question 7

What is Internal Recruitment?

Answer 7

Filling a vacancy with a member of your existing Workforce within the organisation.

Question 8

What are the Advantages of Internal Recruitment? (4 Advantages)

Answer 8

-Quick and Easier
-Promotions create motivation
-No induction necessary/familiar with business
-Skills know to employer

Question 9

What are the Disadvantages of Internal Recruitment? (5 Disadvantages)

Answer 9

-May not have skills required
-Extra Training Necessary
-No fresh ideas
-Creates another vacancy
-Limited number of suitable applicants

Question 10

What is External Recruitment?

Answer 10

Filling a Vacancy with someone from outside the business/ organisation.

Question 11

What are the Advantages of External Recruitment? (4 Advantages)

Answer 11

-Fresh Ideas
-New Skills
-New Experience
-More Diversity

Question 12

What are the Disadvantages of External Recruitment? (5 Disadvantages)

Answer 12

-Expensive and time-consuming
-De-motivating to existing Staff
-Clash of Culture
-Lack of industry Knowledge
-Uncertainty of person as don’t know them

Question 13

What are methods of external recruitment?

Answer 13

-Personal recommendations/ Referrals
-Online Advertising
-Newspaper Advertising
-Employment agencies
-Job centers
-Careers fairs

Question 14

What are Job Vacancies?

Answer 14

Can open up when any staff member leaves or a new responsibilities is required by the business. First we need to decide whether the job vacancy needs filing then we need to appoint someone to fill the vacancy.

Question 15

What are recruitment, selection and training costs?

Answer 15

Recruitment Costs- Expenses incurred in the process of hiring new employees.
Selection Costs- Expenses incurred in process of selecting candidates
Training Costs- Expenses incurred in the process of training new or existing employees

High labour turnover rates can increase all these costs. So by reducing labour turnover rates a business can minimise costs and improve overall profitability and competitivness.

Question 16

What are the Three Types of Training Staff?

Answer 16

1. On-The-Job Training
2. Off-The-Job Training
3. Induction Training

Question 17

What is On-The-Job Training?

Answer 17

Receive Training While you carry out the Job. Allows employees to learn new skills and knowledge from colleagues while performing their job duties.

Question 18

What are the Advantages of On-The-Job Training? (4 Advantages)

Answer 18

-Specific to the Job
-Instant Guidance after mistake
-Saves Time
-Cheaper than Off-The-Job Training

Question 19

What are the Disadvantages of On-The-Job Training? (3 Disadvantages)

Answer 19

-Trainees less productive
-Bad Habits passed on
-No fresh ideas

Question 20

What is Off-The-Job Training?

Answer 20

Receiving Training outside of the workplace. It can be in the form of workshops, seminars, conferences or online courses

Question 21

What are the Advantages of Off-The-Job Training? (4 Advantages)

Answer 21

-Fresh ideas
-More experienced trainees
-No bad habits
-Knowledge bought back to firm

Question 22

What are the Disadvantages of Off-The-Job Training? (3 Disadvantages)

Answer 22

-Expensive
-No productivity for firm
-Worker may leave with new skills (waste of money)

Question 23

What is Induction Training?

Answer 23

Type of training that new employees receive when they start working for a company. It introduces them to the company, its culture, policies, procedures, and their job roles and responsibilities

Question 24

What are the advantages of Induction Training? ( 4 Advantages)

Answer 24

• Helps new employees understand their job roles + responsibilities
  -Introduces to company policies, culture + procedures
  -Improves employee confidence
  -Reduces time to become productive

Question 25

What are the disadvantages of Induction Training? ( 3 Disadvantages)

Answer 25

- Time-consuming and expensive to organise -May not cover all aspects of job role -May not be effective leading to employee dissatisfaction and high turnover rates