Ch. 8 Flashcards
(26 cards)
A __ is two or more members, with a clear leader, who perform independent jobs with individual accountability, evaluations, and rewards
group
A _ is a small number of members who share leadership, perform interdependent jobs, with both individual and group accountability, evaluation, and rewards.
team
In the _______, group performance is a function of:
a. Organizational context
b. group structure
c. group process
d. group development
group performance model
______ are group type, size, composition, leadership, and objectives.
Group structure dimensions
___ include formal/informal, function/cross-functional, and command/role tasks.
Group types
__ consist of managers and the employees they supervise
Command groups
__ consists of employees selected to work on a specific objective
Task groups
Members of ______ are physically located in different places but work together as a team.
global virtual teams
_____ is the mix of members skills and abilities
Group composition
___ is the patterns of interactions that emerge as members perform their jobs.
Group process
____ include roles, norms, cohesiveness, status, decision-making, and conflict resolution.
Group process dimensions
__ include task, maintenance, and self-interst roles.
Group roles
_ are expectations about behavior that are shared by members of a group.
Norms
_____ is the extent to which members stick together.
Group cohesiveness
__ is the perceived ranking of one member relative to another group member.
Status
The ______ are forming, storming, norming, performing, and termination.
stages of group development
___ empower members to take responsibility:
- performing management functions
- focus on developing effective group structure and process
- furthering group development
Team leaders
Are groups or teams usually larger?
Groups
Which level of management has the most influence over organizational context?
Upper level
Is there an ideal group size?
Yes, 5-9
Why is diversity important to group composition?
Helps creativity
Why are objectives important to groups?
They keep the mission front and center.
How do groups enforce norms?
Peer pressure
Which types of groups tend to terminate?
Task groups
