Ch. 8: Questions Flashcards Preview

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Flashcards in Ch. 8: Questions Deck (20):
1

You are the project manager for the BBB Project. Stacy, a project team member, is confused about what QA is. Which of the following best describes QA?

A. QA is quality assurance for the overall project performance.

B. QA is quality acceptance according to scope verification.

C. QA is quality assurance for the project deliverable.

D. QA is quality assurance for the project stakeholders.

A

2

You are the project manager for the Photo Scanning Project. This project is similar to another project you have completed. Your project is to electronically store thousands of photos for your city's historical society. Quality is paramount on this project. Management approaches you and asks why you have devoted so much of the project time for planning. Your response is which of the following? A. This is a first-time, first-use project, so more time is needed for planning. B. Planning for a project of this size, with this amount of quality, is mandatory. C. Quality is planned into a project, not inspected in. D. Quality audits are part of the planning time.

C

3

You are the project manager for the Floor Installation Project. Today, you plan to meet with your project team to ensure that the project is completed with no deviations from the project requirements. This process is which of the following? A. Quality planning B. Quality management C. Quality control D. Quality assurance

A

4

You are the project manager for the ASE Project, which must map to industry standards in order to be accepted by the customer. You and your team have studied the requirements and have created a plan to implement the deliverables with the appropriate level of quality. What is this process called? A. Quality planning B. Quality management C. Quality control D. Quality assurance

A

5

A fishbone diagram is the same as a(n) ____________ chart. A. Ishikawa B. Pareto C. Flow D. Control

A

6

Management has asked you to define the correlation between quality and the project scope. Which of the following is the best answer? A. The project scope includes metrics for quality. B. Quality metrics are applied to the project scope. C. Quality is the process of completing the scope to meet stated or implied needs. D. Quality is the process of evaluating the project scope to ensure that quality exists.

C

7

Which of the following is most true about quality? A. It will cost more money to build quality into the project. B. It will cost less money to build quality into the project process. C. Quality is inspection-driven. D. Quality is prevention-driven.

D

8

You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. To ensure that you can meet these standards, you have elected to put the project team through training specific to the federal guidelines your project must adhere to. The costs of these classes can be assigned to which of the following? A. The cost of doing business B. Cost of quality C. Cost of adherence D. Cost of nonconformance

B

9

You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. During a quality audit, you discover that a portion of the project work is faulty and must be done again. The requirement to do the work is an example of which of the following? A. Cost of quality B. Cost of adherence C. Cost of nonconformance D. The cost of doing business

C

10

You are the project manager of the JKL Project, which currently has some production flaws. Which analysis tool will allow you to determine the cause and effect of the production faults? A. A flowchart B. A Pareto diagram C. An Ishikawa diagram D. A control chart

C

11

Linda is the project manager of a manufacturing project. She and her project team are using design of experiments to look for ways to improve quality. Which of the following best describes design of experiments? A. It allows the project manager to move the relationship of activities to complete the project work with the best resources available. B. It allows the project manager to experiment with the project design to determine what variables are causing the flaws. C. It allows the project manager to experiment with variables to attempt to improve quality. D. It allows the project manager to experiment with the project design document to become more productive and to provide higher quality.

C

12

You are the project manager of the Global Upgrade Project. Your project team consists of 75 project team members around the world. Each team member will be upgrading a piece of equipment in many different facilities. Which of the following could you implement to ensure that project team members are completing all of the steps in the install procedure with quality? A. Checklists B. Work breakdown structure (WBS) C. Project network diagram (PND) D. The WBS dictionary

A

13

Mark is the project manager of the PMH Project. Quality audits of the deliverables show several problems. Management has asked Mark to create a chart showing the distribution of problems and their frequencies. Given this, management wants which of the following? A. A control chart B. An Ishikawa chart C. A Pareto diagram D. A flowchart

C

14

In the illustration, what does the circled area represent?

 

 A. Out-of-control data points B. In-control data points C. The Rule of Seven D. Standard deviation

Q image thumb

C

15

You are an IT project manager and are working with the project team to determine the best computer system for the project. You and the project team decide to measure the performance of both systems to determine which one performs best. This is an example of which one of the following? A. Cost-benefit analysis B. Benchmarking C. Design of experiments D. Determining the cost of quality

B

16

A project manager has elected not to enforce safety measures on his construction project. One of the project team members has been injured because of this oversight, and the job site is closed until an investigation into the lack of safety measures is completed. The project will now likely be late, be fined for the error, and will lose profitability with the customer. This is an example of which one of the following? A. Risk B. Trigger C. Cost of poor quality D. Cost of quality

C

17

Your organization uses total quality management as part of its quality assurance program. Maria, a leader in your organization's quality assurance program, informs you that she will be reviewing your project to determine if your project management activities comply with the total quality management program. This is an example of which one of the following? A. Process analysis B. Quality control mechanism C. Enterprise environmental factors D. Quality audit

D

18

In the illustration, what does the circled area represent?

 

A. Out-of-control data points B. In-control data points C. The Rule of Seven D. Standard deviation

Q image thumb

A

19

You are the project manager for a plastics manufacturer. You would like to illustrate the categories of quality failure within your project so that you and your project team can attack the largest areas of failure first. This type of chart is known as which one of the following? A. A control chart B. An Ishikawa chart C. A Pareto diagram D. A flowchart

C

20

What is the following type of chart called?

A. Pareto diagram B. Control diagram C. Fishbone diagram D. Ishikawa diagram

Q image thumb

A