Chapte 9: Eval & Dis

Question 0

Evaluator compares performance of one f/f to the performance of another f/f

Answer 0

Contrast effect

Question 1

Local gov’t 101
Success 102

Can support the ? Process

Answer 1

Empowerment

Question 2

Evaluator rates as only one aspect of f/f jobs

Which is either good or bad

Answer 2

Halo and horn effect

Question 3

F/F is evaluated on the basis of the F/O’s personal ideas instead

Answer 3

Frame of reference

Question 4

Evaluator perspective skews the evaluation such that the classified job knowledge, skills and abilities are not appropriately evaluated

Answer 4

Personal Bias

Question 5

Name the 4 steps of an employee evaluation

Answer 5

1. Fill out form
2. Subordinate review and provide feed back
3. Face to face
4. Establish goals

Question 6

A plan that would be designated as a special evaluation period

Answer 6

Work improvement plan

Question 7

Tends to rate all of their f/f’s either higher or lower than their actual work performance

Answer 7

Leniency or severity

Question 8

Court ruling in which the employee has the opportunity to present his case and explain evidence to protect the workers due process rights

Answer 8

Pretermination hearing

Question 9

F/O’s sets a stage for positive discipline by clear expectations and by?

Answer 9

Walking the talk

Question 10

How soon should a f/f know there is a problem before their annual evaluation

Answer 10

10 weeks

Question 11

A f/f should conduct a self evaluation ? Before the next annual evaluation

Answer 11

6 weeks

Question 12

One important characteristic of ?

Is the ability to maintain the value of the organization of highly trained emergency service professional

Answer 12

E.A.P

Question 13

Designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties or other difficulties that affect job performance

Answer 13

E.A.P

Question 14

The starting point for positive discipline is to establish a set of expectations for ? And ?

Answer 14

Behavior and performance

Question 15

Name one of the most effective strategies within the realm of positive discipline

Answer 15

Empowerment

Question 16

Oral reprimand, warning or admonishment are examples of ?

Answer 16

“Informal” discipline action plan

1st level of negative discipline

Question 17

NFPA ? Identifies F/O II, as the level of officer who issues formal evals and discipline

Answer 17

NFPA 1021; F/O II

Question 18

The F/O’s maintain a list of the f/f’s activities by date, along with a brief description of performance observations

Answer 18

Performance log

Question 19

Another informal performance review that requires a higher level of documentation.

Answer 19

Mid Year Reviews

Question 20

When should performance feedback be delivered?

Answer 20

ASAP, after the incident

Question 21

Name the key factor in ensuring success for fire companies

Answer 21

Teamwork

Question 22

Moral, mental and physical state in which all ranks respond to the will of the leader

Answer 22

Discipline

Question 23

Who’s responsibility is it to determine each individual’s skill, knowledge, aptitudes and weakness, sets specific expectations for each new f/f?

Answer 23

Fire officer

Question 24

Discipline should be progressive, moving from ? To ? From minor to major

Answer 24

Positive to negative

Question 25

EAP requires that f/f's enter the program ?

Answer 25

Voluntarily

Question 26

A negative disciplinary action that removes a f/f from the work location and prohibits him from performing any fire dept duties

Answer 26

Suspension

Question 27

The next step of a progressive negative discipline path but have many different forms

Answer 27

Suspension

Question 28

Represents an official negative supervisory action at the lowest level of progressive discipline

Answer 28

Formal written reprimand

Question 29

When a f/f is rated in the middle of the range for all dimensions of work performance

Answer 29

Central tendency

Question 30

A f/f is evaluated only on incidents that occurred in the last few weeks

Answer 30

Recency

Question 31

A pre-disciplinary conference that occurs before a suspension, demotion or involuntary termination is issued

Answer 31

Loudermill hearing

Question 32

Name the order a negative discipline process may proceed

Answer 32

- informal oral or written reprimand - formal written - suspension - termination

Question 33

The suspension notice is usually issued by (whom) or a (whom) after consultation with the fire chief or designee

Answer 33

Issued by a BATTALION CHIEF or Higher-level command officer

Question 34

Alternative discipline actions: Depending on the severity of the offense, a variety of penalties may be imposed : examples are (This question could be all except)

Answer 34

``` Extension of probation Establish a special evaluation period Involuntary transfer or detail Make financial restitution Loss of leave Demotion ```

Question 35

Negative discipline: Correcting Unacceptable Behavior A process for dealing with job-related behavior that does not meet expected and communicated performance standard. This form of discipline increases from mild to more severe punishments if the problem is not corrected

Answer 35

Progressive negative discipline