F/O principles and practices Lists and Bullets

Question 1

Reinforcement Theory (4)

Answer 1

1. positive reinforcement- reward
2. negative reinforcement- remove reward
3. extinction- ignoring bad behavior
4. punishment- punish for bad behavior

Question 2

2 events require immediate Autocratic action

Answer 2

Order to evacuate and Mayday

Question 3

French and Ravens types of power (5)

Answer 3

1. legitimate
2. reward
3. expert
4. referent
5. coercive

Question 4

Leadership styles

Answer 4

1. Autocratic
2. democratic
3. laissez - faire

Question 5

Making a decision 5 steps

Answer 5

1 clear your mind
2 list options
3 weigh the outcomes
4 make a choice
5 evaluate decision

Question 6

Blake and Moutons Managerial Grid (5) behaviolal models

Answer 6

1 indifferent
2 controlling
3 accommodating 
4 status quo
5 sound

Question 7

Maslows Hierarchy of needs (5) from bottom to top

Answer 7

1 Physiological needs
2 safety/security/order
3 social/affection
4 esteem/status
5 self actualization

Question 8

McGregor develop 2 theories

Answer 8

Theory x and y

Question 9

Taylors 4 principles of scientific management

Answer 9

1 Replace rule of thumb methods with scientific methods
2 scientifically select/train and develop each worker
3 co-operate with each worker to ensure the method is followed
4 divide work nearly equal between Managers and co-workers

Question 10

Fire Officer must fulfill (4) roles to model safe behavior

Answer 10

1 identify unsafe and hazardous conditions
2 mitigate or quickly reduce as many problems as possible
3 Train and prepare for the remaining hazardous conditions
4 model safe behavior

Question 11

HFACS

Answer 11

Human Factors Analysis and Classifications

Question 12

HFACS level 4

Answer 12

Organizational influences

i.e. staffing/training/budget/equipment/facility resources

Question 13

HFACS level 3

Answer 13

Unsafe Supervision

Question 14

HFACS level 2

Answer 14

Preconditions to unsafe acts

i.e. mental state, psychological state

Question 15

HFACS level 1

Answer 15

1- Errors- unintentional acts

2- Violations- intentional

Question 16

Arrival report items to report to dispatch for initial arriving unit

Answer 16

1 ID
2 Brief description i.e. Building size, occupancy type, haz mat or chemical releases
3 Obvious conditions i.e. working fire, multiple victims, has mat
4 Brief description of actions to be taken i.e. ENG 2 Fire Attack stretching a line to the first floor.
5 Declaration of strategy Offensive vs Defensive
6 Obvious safety concerns
7 Assumption (command?), ID or name of and location of command
8 Request or Release of resources

Question 17

Competence and Confidence - psychomotor skill levels (4)

Answer 17

1 initial: i.e. driver knows the main streets
2 plateau: driver knows 85% of zone
3 Latency: knows areas that the unit has not responded to in several months
4 Mastery: driver knows the layout of subdivisions and office parks easily

Question 18

Qualities of an Effective Mentor

Answer 18

1 Desire
2 Current Knowledge
3 Effective coaching

Question 19

Accident investigation (3)

Answer 19

1 Identification and collection of physical evidence
2 interviews with witnesses
3 written documentation

Question 20

Disease exposure documentation

Answer 20

1 description of how the exposure occurred 
2 mode of transportation
3 entry point
4 use of personal protective equipment
5 medical follow up and tx

Question 21

NFFF Rehab (3) things to remember

Answer 21

1 stop before you drop
i.e. cool down or warm up as needed, dry off when wet etc
2 stay hydrated
3 monitor vitals

Question 22

Review pg. 94 tons of Safety Officer requirements

Answer 22

this page sucks I’m out!

Question 23

Things safety Officers should know (4)

Answer 23

1 Safety and Health Hazards involved in emergency operations
2 Building Construction
3 Local FD personnel Accountability system
4 Incident scene rehabilitation

Question 24

Personnel Accountability system provides (4) things
(as required by NFPA 1500 and OSHA)
pg 89

Answer 24

1- Method to identify all personnel on scene
2- Method to identify personnel in hazard area
3- A process to account for personnel quickly if evacuation is required
4- process to ensure personnel do not go unaccounted for an extended period of time.

Question 25

In IDLH the 2 in 2 out rule established by OSHA and NFPA 1500 requires 3 things

Answer 25

1- OIC for that unit 2- 2 FF's stay together w/ visual or voice contact & SCBA in IDLH 3- 2 FF's trained & equipped outside IDLH

Question 26

Basic elements of a Single unit IAP (3)

Answer 26

1 Specifies incident objectives 2 States the activities to be completed 3 covers a specified time frame or " operational period"

Question 27

Fire Officers can develop (4) simple habits to improve safety

Answer 27

1 Be physically fit 2 wear seat belts 3 practice safety through training 4 maintain fire company integrity on scenes

Question 28

Key points of emergency communications

Answer 28

1 Be direct 2 Speak directly 3 Use a normal tone of voice 4 when using the radio hold the mic appropriately i.e. 2" away from mouth 5 on a repeater system delay after keying the mic

Question 29

Communication | (2) types of environmental noise

Answer 29

1 Physical noise- (actual noise as we think of it) | 2 sociological noise- confusion, distraction, stresses etc

Question 30

Keep supervisor informed in (3) areas

Answer 30

1 progress toward performance & goals 2 matters that may cause controversy 3 attitudes and morale

Question 31

communication cycle 5 parts

Answer 31

``` 1 Message 2 sender 3 medium 4 receiver 5 feedback ```

Question 32

Create business like work environment (3)

Answer 32

educate employees on 1 code of conduct 2 promote "on duty speech" 3 be the " designated adult"

Question 33

When handling Harassment or Hostile work place complaints (10)

Answer 33

``` 1 keep and open mind 2 treat with respect 3 do not blame 4 do not retaliate 5 follow procedures 6 interview people 7 look for corroboration 8 keep it confidential 9 write it all down 10 cooperate w/government agencies ```

Question 34

sexual harassment is when these are present (4)

Answer 34

1 employee is made to feel he/she must endure tx to maintain employment 2 whether they submit to or reject may affect making employment decisions 3 employee performance is affected 4 intimidating, hostile or offensive work environment exists

Question 35

Keeping a good relationship with you supervisor

Answer 35

1 keep supervisor informed 2 make decisions 3 consult before major discipline or policy changes

Question 36

NFPA 1021

Answer 36

Professional qualifications for Fire Officer

Question 37

NFPA 1001

Answer 37

Professional qualifications for FF

Question 38

2011 Pie chart shows the Most common cause of:

Answer 38

1 FF injury: overexertion, stress, medical issues 52% | 2 FF death: sudden cardiac arrest 51%

Question 39

A good lesson plan satisfies (4) criteria

Answer 39

1- organizes the lesson 2 - identifies key points 3- can be reused 4- allows others to teach the program

Question 40

NFPA 1403 detailed instruction on Live Fire training

Answer 40

1 develop burn plan 2 calculate water supply needed 3 provide EMS 4 Establish Rehab 5 inspect structure use only class A materials 6 assign positions for safety and ignition officers 7 assign an instructor for each crew of up to 5 8 provide pre-burn briefing and walkthrough 9 no live victims 10 no flammable liquids 11 only 1 evolution at a time

Question 41

Before live fire training new members should receive FF I PO's in compliance with NFPA 1001

Answer 41

``` 1 safety 2 fire behavior 3 potable extinguishers 4 PPE 5 ladders 6 fire hose, appliances, fire streams 7 overhaul 8 water supply 9 ventilation 10 forcible entry 11 building construction ```

Question 42

when training new members the feds require (4) things be taught immediately

Answer 42

1 bloodborne pathogens 2 Hazardous Materials awareness & ops 3 SCBA fit testing 4 NIMS directive 5

Question 43

Supervising FO should have ___to___ years of experience in the agency and _____hours of experience.

Answer 43

3 to 5 years and 200 hours

Question 44

The managing officer needs ____to ___ years as a supervising officer

Answer 44

2 to 4 years

Question 45

Typical steps of progressive discipline

Answer 45

``` 1 Counsel 2 verbal reprimand 3 written 4 Suspension 5 termination ```

Question 46

formal reprimand should include

Answer 46

1 Statement of charges 2 Statement that this letter will be placed in the employee personnel folder 3 list of previous offenses 4 statement that similar occurrences may result in more severe discipline

Question 47

A verbal presentation of a written report should consist of 4 parts

Answer 47

1. an introduction that gets the audience's attention 2. an interest statement 3. report details 4. the action the audience should take