Chapter 3 Flashcards
Name the 4 basic tasks considered by fire chiefs to be vital to new f/f’s?
1 beginning of shift report
2 notifications
3 decision making
4 problem solving
A good example of inappropriate or actionable item in the firehouse that needs to be addressed by the c.o.
Derogatory or racist terms
What year was the civil rights law passed?
1964
When tasked with enforcing an unpopular dept policy the company officer should?
Enforce the policy and address any concerns he has with his supervisor in private.
A key part of mastering the art of incident command is?
Developing a command presence.
A company with a minimum of ____employees is affected by the EEOC act of 1972.
15
Fire officer task that needs to be reported to the Fire Chief within the first 1/4 hour of the shift.
Beginning of shift report.
The fire officer has an obligation towards the supervisor and can support them by doing these 3 activities to maintain a good working relationship?
1: keep supervisor informed.
2: make appropriate decisions at your level of responsibility
3: consult your supervisor before making major disciplinary actions or policy changes.
When working to maintain a business like environment at the fire station the fire officer should take the following steps:
1: educate the employees on the workplace “ code of conduct”
2: promote the use of “ on duty speech “
3: be the designated adult, “walk the talk”
According tho James o. Page the three roles the fire officer performs are:
1 supervisor
2 commander
3 trainer
The company officer is responsible for the performance level of the fire company. He must establish a set of expectations that the company will perform at the highest possible level
The trainer
The role of the fire officer exercising strong direct supervision over the fire company when operating at the scene of an emergency
Commander
The fire officer functioning as an official representative of the fire chief falls under what role.
Supervisor role
How should a fire officer discuss an actionable item with the firefighter
Immediately and in private
According to EEOC guidelines verbal and physical conduct of a sexual nature is harassment when:
- employee feels they must endure the treatment to remain employed
- employees work performance is affected
- an intimidating, hostile, or offensive work environment is present
- whether the employee submits or rejects has affect on decision on employment status.
A fire officer should consult with a chief officer when
Making decisions about major disciplinary decisions or policy changes
Some of the guidelines that should be used for handling a harassment or hostile workplace complaint are
- keep an open mind
- be respectful and compassionate
- do not blame
- follow procedures
- interview all involved
- keep it confidential
- look or corroboration or conflicting
- write everything down
- cooperate with government agencies
Three ways a firefighter may initiate a harassment complaint are
1-Within the fire dept.
2- local government
3- federal government
What is the standard used to determine if something s sexual harassment
“Reasonable person” standard
Case law has shown that the use of unacceptable language in the fire house requires
An immediate response
Command presence is
The ability of an officer to project an image of being n control of the situation
Actionable item is
An employee behavior that requires immediate corrective action by the supervisor
When handling radio transmissions in the chaos of an emergency incident the fire officer needs to be
- clear
- calm
- concise
3-c’s
The EEOC files approximately ____ lawsuits each year
400
