Chapter 1

Question 1

What is Human Resources Management (HRM)?

Answer 1

HRM refers to the management of people in organizations to achieve strategic goals and improve organizational performance.

Question 2

What are the five basic management functions?

Answer 2

Planning, Organizing, Staffing, Leading, and Controlling.

Question 3

How does HRM relate to the management process?

Answer 3

HRM supports managers by ensuring that organizations attract, retain, and develop employees to meet business objectives.

Question 4

How has HRM evolved over time?

Answer 4

HRM has transitioned from an administrative function to a strategic role involving workforce planning, employee engagement, and organizational development.

Question 5

What is evidence-based HRM?

Answer 5

The use of data, analytics, and research to inform HR decisions, ensuring they align with business goals.

Question 6

What are the key tools used in strategic HRM?

Answer 6

1. Strategy Map – Links HR activities to business goals. 2. Balanced Scorecard – Measures HR’s impact on company performance. 3. Digital Dashboard – Tracks real-time HR metrics.

Question 7

What are some internal and external factors affecting HRM?

Answer 7

Internal: Organizational culture, climate, and management practices. External: Economic conditions, labor market trends, technology, globalization, and government regulations.

Question 8

Why is HRM important to all managers?

Answer 8

HRM helps managers avoid issues like high turnover, hiring mistakes, low employee performance, and legal challenges.