Chapter 15 Flashcards
(16 cards)
What are the four key aspects that impact the sustainability of an organization during employee separations?
Who leaves, the cause/nature of the exit, how they are treated, and how remaining employees perceive the exit.
What is turnover in HRM?
Turnover occurs when an employee leaves and another employee is hired as a replacement.
What are the main costs associated with employee turnover?
Separation costs, vacancy costs, replacement costs, training costs, and loss of productivity.
What are some common reasons for voluntary turnover?
Bad hiring fit, poor management, lack of recognition, uncompetitive compensation, and toxic work environments.
What are common reasons for involuntary turnover?
Unacceptable performance, economic pressures, or changes in strategic direction.
What is a layoff?
Temporary withdrawal of employment due to lack of work or organizational changes, with intent to recall.
What is termination (dismissal)?
Permanent removal of an employee with intent to replace, often due to culpable or non-culpable behavior.
What is the difference between culpable and non-culpable behavior in termination?
Culpable means the employee is at fault; non-culpable means the behavior is beyond the employee’s control.
What are the foundations of a fair disciplinary process?
Rules and regulations, progressive discipline, and an appeals process.
What constitutes dismissal for just cause?
Involuntary termination due to poor behavior such as insubordination, with no notice or severance required.
What is required if there is no just cause for termination in a nonunion setting?
Reasonable notice or pay in lieu, based on common law guidelines.
What is constructive dismissal?
Unilateral changes to job terms making the position undesirable, equivalent to being fired.
How can employers avoid wrongful dismissal suits?
Include termination clauses, document discipline, avoid false just cause claims, and follow fair processes.
What are the three types of justice in employer-initiated separations?
Distributive justice, procedural justice, and interactional justice.
What are best practices for a termination interview?
Plan it, get to the point, review the package, allow time for emotions, and outline next steps.
What is survivor syndrome in the workplace?
Negative emotional response of remaining employees after witnessing layoffs or terminations.
