Chapter 10 Flashcards
Information Systems within the organization (33 cards)
Transaction processing system (TPS)
supports the monitoring, collection, storage and processing of data from the organization’s basic business transactions, each of which generates data.
What is one essential feature of a transaction processing system when multiple people or applications can access the database simultaneously?
The system must ensure that there are no overlapping updates.
Why is it necessary to be able to reverse a transaction in a transaction processing system?
To account for possible customer returns and purchase errors.
Functional area information systems (FAISs)
support a particularly functional area by increasing its inefficiency and effectiveness.
what is the main purpose of a system such as Expense Management automation (EMA)
To automate the data entry and processing of travel and entertainment expenses
Why is it critical for a successful organization to understand its customers’ needs and wants?
To center its marketing and advertising strategies around them.
How will blockchain transform manufacturing?
Improved Traceability
Optimized inventory management
Enhanced data security
Automated payments with smart contracts
What are the three goals of Computer-integrated Manufacturing (CIM)?
1) to simplify all manufacturing technologies and techniques
2) to automate as many of the manufacturing processes as possible
3) to integrate and coordinate all aspects of design, manufacturing, ad related functions through computer systems
What is the vendor-managed inventory (VMI) strategy
Suppliers monitor their client’s inventory levels and ship products as needed.
How is It used in HR development?
IT is used in training and retraining employees
Which type of report would a manger utilize to monitor cash flow and cash on hand?
Key indicator report
What are the three types of information that routine and ad hoc reports include?
1) drill-down reports
2) key indicator reports
3) comparative reports
Enterprise resource planning (ERP) systems
Designed to correct a lack of communication among FAISs
ERP II systems
originally deployed to facilitate business processes associated with manufacturing, such as raw materials management, inventory control, order entry, and distribution.
what are the types of ERP systems that provide web-enabled links among a company’s key business systems and its customers, suppliers, distributors, and other relevant parties
ERP II
What are the three major benefits of an ERP system?
1) Organizational flexibility and agility
2) decision support
3) quality and efficiency
what are the major causes of ERP implementation failure?
*Failure to involve affected employees in the planning and development phases and in change management processes.
* trying to accomplish too much too fast in the conversion process
*Insufficient training in the new work tasks required by the ERP system
*Failure to perform proper data conversion and testing for the new system
how can implementing an ERP system potentially benefit a company’s procedures?
It provides an opportunity to improve and redesign inefficient, ineffective, or outdated procedures.
ERP Vanilla approach
In this approach, a company implements a standard ERP package using the package’s built-in configuration options
ERP Custom approach
In this approach, a company implements a standard ERP package using the package’s built-in configuration options
Best of breed approach ERp
This approach combines the benefits of the vanilla and customized systems while avoiding the extensive costs and risks associated with complete customization
what are the three major advantages of using a cloud-based ERP system
1) can be used anywhere that has internet.
2) Companies using cloud-based ERP avoid the initial hardware and software expenses that are typical of on-premise implementations.
3) cloud-based ERP solutions are scalable, meaning it is possible to extend ERP support to new business processes and new business partners by purchasing new ERP modules.
What are some disadvantages of of using a cloud-based ERP system?
1) not clear whether its more secure than on-premise systems
2) sacrifice of control over a strategic IT resource
3) when the server encounters issue you are at their mercy onsite IT can’t fix it have to wait for off site.
what approach to on-premise ERP implementation is characterized by using a mix of core ERP modules and extended ERP modules from different software providers?
the best-of-breed approach
