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Patient Care > Chapter 10 > Flashcards

Chapter 10 Flashcards

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1
Q

5 stages of grief

A

Denial
Anger
Bargaining
Depression
Acceptance

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2
Q

inital and secondary assessment

A

initial - in the form of charting or procedure request, review
secondary - verbal communication

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3
Q

unlawful restraint

A

restraint without consent
must be prescribed by a Dr.

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4
Q

considerations for a person with changes in their nervous system due to aging

A

give patient time to move and think, and speak towards their ear

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5
Q

two classifications of patients

A

inpatient + oupatient

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6
Q

glass ceiling

A

being precluded from being promoted or elected to high level positions because of gender

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7
Q

sacred seven for a complete history

A

localization
chronology
quality
severity
onset
aggravating/alleviating factors
associated manifestations

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8
Q

most common/significant human diversity traits?

A

age
race
ethnicity + natural origin
gender/sexual orientation
mental + physical ability
religion

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9
Q

ethnic and racial cultural differences are often accompanied by what?

A

linguistic differences

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10
Q

subjective data

A

perceived only by the affected individual

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11
Q

civil rights act

A

ensures that all persons have equal rights under law

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12
Q

list ways healthcare institutions are overcoming linguistic differences

A

hiring bilingual staff
proving interpreters/translators
providing medical documents in other languages
encouraging employers to become biligual

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13
Q

mutual pretense

A

everyone knows but are pretending to not in hopes of avoiding interpersonal conflicts

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14
Q

one of the best ways to learn to communicate effectively with others

A

understand emotions

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15
Q

3 types of touch

A

emotional support
emphasis
palpation

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16
Q

which core value relates to the fair and equal treatment of everyone?

A

equality

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17
Q

associated manifestations

A

necessary to find out whether other symptoms accompany the chief complaint

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18
Q

which term may be used to denote ethnicity?

A

race

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19
Q

why is it important to refer to a patient by their preferred name?

A

it establishes a level of trust

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20
Q

how will the baby boomer generation impact the US population?

A

they are considered to be healthy, well educated, and are expected to stay in the workforce longer

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21
Q

which core value recognizes and supports the inestimable value of every individual regardless of ability?

A

dignity

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22
Q

4 core values of human rights law

A

autonomy, dignity, equality, solidarity

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23
Q

palpation

A

application of light pressure with the fingers

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24
Q

which core value requires that the individual be the ultimate consideration and at the center of all decisions that affect them?

A

autonomy

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25
what qualities are important in establishing an open dialogue?
respect, genuineness, and empathy
26
bias
prejudice, thinking negatively of others without significant justification
27
biculturalism
negotiating two or more different cultures competently
28
cultural competency
possessing a set of attitudes, behaviors, and policies that come together in a system to enable effective interactions in a cross-cultural or multicultural environment
29
globalization
people cross borders into other countries to work, go to school, receive medical care, travel, and live
30
effective interaction with non-english speaking patients is greatly enhanced by using what?
touch, facial expressions, demonstrations
31
sexual orientation includes what?
bisexuality, homosexuality, heterosexuality
32
what plays a major role in how individuals perceive others?
personal bias
33
which core value requires society to support and maintain the freedoms of individuals with application of the appropriate social mechanisms?
solidarity
34
objective
perceptible to the external senses
35
what is the highest level in Maslow's hierarchy of needs?
self actualization
36
age discrimination in employment act
prevents employers from exhibiting discrimination based solely on age in hiring, promotion, assignment, compensation, and termination
37
which generation is considered the most significant subset, because of the impact they will have on the population?
baby boomers, 1946-1964
38
paralanguage
music of language; cadence and rhythm of speech
39
advanced directive
legal document prepared by a living, competent adult, to provide guidance to the health care team if the individual should become unable to make decisions regarding their medical care
40
synthesis
combining multiple areas of knowledge to create a net work of understanding
41
what percentage of the worlds population have some type of disability?
600 million, 10%
42
what is IQ used for?
determining if individuals have normal, superior, or inferior intellectual capability
43
6 areas of human diversity that are related to healthcare
communication space time environmental control biologic variations social organizations
44
race
population that differs from others in the relative frequency of some genes, any of the difference varieties of humankind, distinguished by hair, eye color, skin color, stature, bodily proportions
45
ethnic
designating any of the basic groups or divisions of human kind or of a heterogenous population, as distinguished by customs, characteristics, language, and common history
46
5 study skill techniques
review material soon after use as many senses as possible plan a regular study schedule study in a group attitude helps remembering
47
societal biases with age
valuing youth over age viewing aging as something bad placing little value on the contributions of senior citizens favoring reactive instead of proactive approaches considering all senior citizens to be mentally inferior
48
ethnocentrism
viewing the norms and values of the individuals own culture as absolute and using them as a standard against which all others cultures are measured
49
members of the US mainstream culture are said to value and identify with which customs?
activity and hardwork personal achievement individualism competition openness, directness efficiency and practicality
50
4 steps in practicing self-management
know yourself prioritize responsibilities prioritize activities plan for self care
51
what does ethnicity relate to?
a persons distinctive racial, nationals, religious, linguistic, or cultural heritage
52
traits essential to those with EI
self awareness self regulation motivation empathy social skills
53
emotional intelligence
ability to evaluate, perceive, and control emotions
54
linguistic competency
providing readily available culturally appropriate oral and written language services to individuals
55
what questioning techniques evoke effective history taking?
open ended questions silence probing questions repetition summarization
56
cultural values
simply socially shared ideas about what is good, moral, right, immoral , wrong
57
what will work well when communicating with a deaf/hard of hearing patient?
writing, demonstration
58
gender identity
an inner sense of maleness, femaleness, or combination of both
59
assimilation
when people of diverse backgrounds slowly give up their original culture language and identity an dmelt into another
60
objective data
perceptible to the senses, can be seen, heard, felt
61
closed awareness
patient is not aware of their condition
62
what introduces biases into the history?
leading questions
63
subjective
pertaining to or perceived only by the affected individual; not perceptible to the senses
64
patient autonomy
ability/right of patients to make independent decisions regarding their care
65
quality in history taking
character of the symptoms EX. color, consistency, lumps

Patient Care (15 decks)

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