chapter 10- human resources mgt Flashcards

(49 cards)

1
Q

human capital

A

the economic value of ppl w job-relevant abilities, knowledge, ideas, energies, and commitments

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2
Q

selection

A

the process of choosing whom to hire from a pool of qualified job applicants

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3
Q

orientation

A

the process of familiarizing new employees w jobs, coworkers and organizational policies and services

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4
Q

performance appraisal

A

the process of formally evaluating performance and providing feedback to a job holder

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5
Q

behaviorally anchored rating scale

A

an employee evaluation method that uses specific descriptions of actual behaviors to rate various levels of performance

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6
Q

realistic job previews

A

the hiring policy of providing job candidates w all pertinent information about a job and organization

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7
Q

bonus pay

A

a type of employee compensation that provides one-time payments based on performance accomplishments

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8
Q

mentoring

A

the business practice of assigning early-career employees as proteges to more senior ones

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9
Q

reverse mentoring

A

a business practice whereby younger and newly hired employees mentor senior executives, often on latest developments w digital technologies

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10
Q

pregnancy discrimination

A

a type of workplace discrimination against a pregnant woman in a job or as a job applicant

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11
Q

career development

A

the process of managing how a person grows and progresses in a career

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12
Q

labor contract

A

a formal agreement between a union and an employer abuot the terms of work for union members

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13
Q

affirmative action

A

an effort to give preference in employment to women and minority group members

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14
Q

independent contractor

A

employees who are hired on temporary contracts and are not part of the organizatton’s permanent workforce

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15
Q

strategic human resource management

A

a business approach that mobilizes capital to implement organizational strategies

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16
Q

socialization

A

the systematic influencing of the expectations, behavior, and attitudes of new employees

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17
Q

labor union

A

an organization that deals w employers on the workers’ collective behalf

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18
Q

graphic rating scale

A

a method of employee evaluation that uses a checklist of traits or characteristics to evaluate performance

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19
Q

assessment center

A

a hiring process that examines how job candidates handle simulated work situations

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20
Q

profit sharing

A

the distribution of a proportion of net profits earned by the organization to its employees

21
Q

equal employment opportunity (EEO)

A

the right to employment and advancement without regard to race, sex, religion, color, or national origin

22
Q

validity

A

a test characteristic in which scores on a selection device have demonstrated links with future job performance

23
Q

bona fide occupational qualifications

A

employment criteria justified by capacity to perform a job

24
Q

person-job fit

A

the match of individual skills, interests, and personal characteristics with the job

25
contingency workers
employees who work as needed and part-time, often on a longer-term basis
26
stock options
the right to purchase shares of a company's stock at a fixed price in the future, frequently granted to employees as part of their compensation
27
job discrimination
a type of workplace discrimination that occurs when someone is denied a job or job assignment for non-job-relevant reasons
28
reliability
a test characteristic in which a selection device gives consistent results over repeated measures
29
360 feedback
an employee evaluation method that includes superiors, subordinates, peers and even customers in the appraisal process
30
merit pay
the business practice of granting pay increases in proportion to performance contributions
31
age discrimination
a type of workplace disrcimintaion against an employee in a job or as a job applicant for being over the age of 40
32
collective bargaining
the process of negotiating, administering and interpreting a labor contract
33
flexible benefits
employee benefits programs that allow choice to personalize benefits within set dollar allowance
34
critical-incident technique
an employee evaluation method in which someone's effective and ineffective job behaviors are logged
35
career planning
the process of matching career goals and individual capabilities with opportunities for their fulfillment
36
human resource mgt (HRM)
the process of attracting, developing and maintaining a high-quality workforce
37
work sampling
the evaluation of job applicants as they perform actual work tasks
38
pay discrimination
a type of workplace discr. in which men and women are paid diff for doing equal work
39
person-organization fit
the match of indiv. values, interests, and behaviors with the organizational culture
40
multiperson comparisons
an employee evaluation method that compares one person's performance with that of others
41
two-tier wage systems
the practice of paying new hires less than workers already doing the same jobs with more seniority
42
gain sharing
the practice of allowing employees to share in cost savings or productivity gains realized by their efforts
43
recruitment
a set of activities deigned to attract a qualified pool of job applicants
44
fringe benefits
nonmonetary forms of compensation such as health insurance and retirement plans
45
work-life balance
balancing career demands w personal and family needs
46
employee assistance programs
employment benefits designed to help employees cope w personal stresses and problems
47
employee privacy
the right to privacy on and off the job
48
coaching
a mgt practice whereby an experienced person offers performance advice to a less experienced person
49
family-friendly benefits
types of employment benefits that help employees achieve better work-life balance