Chapter 3

Question 1

procedural justice

Answer 1

the fair application of policies and rules

Question 2

sustainability

Answer 2

a gial that addresses the rights of present and future generations as stakeholders of present day natural resources

Question 3

whistleblowers

Answer 3

ppl who expose misconduct of organizations and their members

Question 4

ethical frameworks

Answer 4

well-thought-out personal rules and strategies for ethical decision making

Question 5

justice view

Answer 5

the philosophy that ethical behavior treats ppl impartially and fairly

Question 6

immoral manager

Answer 6

a manager who chooses to behave unethically

Question 7

commutative justice

Answer 7

the fairness of exchanges or transactions

Question 8

terminal values

Answer 8

preferences about desired end states

Question 9

moral manager

Answer 9

a manager who makes ethical behaviour a personal goal

Question 10

iso 14001

Answer 10

a global quality standard that certifies organizations that set environmental objectives and targets, account for the environmental impact of their activities, and continuously improve environmental performance

Question 11

3 ps of organizational performance

Answer 11

a mgt principle in which performance is based on
profit
people
planet

Question 12

environmental capital or natural capital

Answer 12

the storehouse of natural resources-atmosphere, land, water, and minerals that we use to sustain life and produce goods and services for society

Question 13

ethical dilemma

Answer 13

a situation that, although offering potential benefit or gain, is also unethical

Question 14

classical view of csr

Answer 14

the mgt philosophy that business should focus on the pursuit of profits

Question 15

instrumental values

Answer 15

preferences regarding the means to desired ends

Question 16

shared value

Answer 16

a mgt philosophy that approaches business decisions w understanding that economic and social progress are interconnected

Question 17

social responsibility audit

Answer 17

a process that measures and reports on an organization’s performance in various areas of corporate social responsibility

Question 18

virtuous circle

Answer 18

a situation in which corporate social responsibility leads to improved financial performance that leads to more social responsibility

Question 19

corporate social responsibility

Answer 19

the obligation of an organization to serve its own interests and those of its stakeholders

Question 20

sustainable development

Answer 20

making use of natural resources to meet today’s needs while also preserving and protecting the environment for use by future generations

Question 21

interactional justice

Answer 21

the degree to which others are treated w dignity and respect

Question 22

ethics training

Answer 22

helping ppl understand the ethical aspects of decision making and to incorporate high ethical standards into their daily behaviour

Question 23

stakeholders

Answer 23

ppl and institutions most directly affected by an organization’s performance

Question 24

spotlight questions

Answer 24

a set of questions that highlight the risks from public disclosure of one’s actions

Question 25

values

Answer 25

broad beliefs about what is appropriate behaviour

Question 26

social business

Answer 26

an organization in which the underlying business model directly addresses a social problem

Question 27

sustainable business

Answer 27

an organization that operates in ways that both meet the needs of customers and protect or advance the well-being of our natural environment

Question 28

code of ethics

Answer 28

a formal statement of values and ethical standards

Question 29

moral rights view

Answer 29

the philosophy that ethical behaviour respects and protects fundamental rights

Question 30

cultural relativism

Answer 30

the philosophy that suggests there in no one right way to behave; cultural context determines ethical behaviour

Question 31

socioeconomic view of CSR

Answer 31

the mgt philosophy that business should focus on contributions to society, not just making profits

Question 32

amoral manager

Answer 32

a manager who fails to consider the ethics of her or his behavior

Question 33

ethical behavior

Answer 33

behavior that is 'right' or 'good' in the context of a governing moral code

Question 34

ethical imperialism

Answer 34

an attempt to impose one's ethical standards on other cultures

Question 35

triple bottom line

Answer 35

a measurement of organizational performance that includes financial, social, and environmental criteria

Question 36

ethics

Answer 36

a philosphy that sets standards of good or bad in our conduct

Question 37

individualism view

Answer 37

the philosophy that ethical behaviour advances long-term self-interests

Question 38

moral absolutism

Answer 38

the philosophy that ethical standards apply universally across all cultures

Question 39

utilitarian view

Answer 39

the philosophy that ethical behavior delivers the greatest good to the most ppl

Question 40

distributive justice

Answer 40

treating ppl the same regardless of personal characteristics

Question 41

social entrepreneurs

Answer 41

ppl who take business risks to find novel ways to solve pressing social problems