Chapter 11

Question 1

Social Psychology

Answer 1

The study of how others influence our thoughts, feelings and
actions.

Question 2

Compliance

Answer 2

(Changes in behavior at the request or direction of another person or group, who in general do not have any true authority)

Question 3

Obedience

Answer 3

changing our behavior because we have been ordered to do so by someone in authority

Question 4

Conformity

Answer 4

concepts of social influence

Question 5

Milgram’s study on obedience

Answer 5

that people should obey in the wrong way

Question 6

Stereotypes

Answer 6

beliefs about people in a group that is generalized to all group members

Question 7

Prejudice

Answer 7

Learned, unjustified negative attitude toward members of a group

Question 8

Discrimination

Answer 8

Negative behavior directed to members of a group

Question 9

In-groups and out-groups

Answer 9

View out-groups as homogeneous—they all think and act alike)

Question 10

Altruism

Answer 10

actions to help others with no obvious benefit to helper