Chapter 12: Communication Climate

Question 1

Interpersonal climate

Answer 1

the overall feeling or emotional mood between people

Question 2

Features of satisfying personal relationship

Answer 2

1. Investment
2. Commitment
3. Trust : Self-Disclosure
4. Comfort with relational dialects

Question 3

Self-Disclosure

Answer 3

The revelation of personal information about ourselves that others are unlikely to discover in other ways.

Question 4

Comfort with Relational Dialectics

Answer 4

1. Autonomy/Connection: The need to either be distant or close
2. Novelty/Predictability: The need to do something difference or stay the same
3. Openness/ Closedness: The desire to share or things that one does not want to share

Question 5

Negotiating Dialectical Tentions

Answer 5

1. Neutralizing: Negotiate balance between two dialectical needs
2. Prioritizing: Giving priority to one dialectical need and neglect the other
3. Separating: Assigning one dialectical need to certain sphere of interaction
4. Reframing: Reframing the perspective by redefining what is happening

Question 6

Level os Confirmation and Disconfirmation

Answer 6

1. Recognition: We do this in both verbal and non-verbal communication
2. Acknowledgment: Involves acknowledging of what another feels
3. Endorsement: Accepting another’s feelings or thoughts.