Chapter 14 - Ensuring Harassment-free and Respectful Workplace

Question 1

What should you do if the employee asks you if what they just told you constitutes harassment? p. 257
A.) Tell them yes no matter what the situation
B.) Tell them you do not make that determination
C.) Tell them yes or no depending on the situation
D.) Tell them you will need to investigate

Answer 1

D.) Tell them you will need to investigate

Question 2

What are you responsible for when a harassment complaint is brought to your attention? p. 256
A.) Following up on the resolution
B.) Investigating the complaint
C.) Responding per organization guidelines
D.) Determining the validity of the complaint

Answer 2

C.) Responding per organization guidelines

Question 3

What is the first step taken when you conduct an initial interview about harassment? p. 256
A.) Make an assertion
B.) Receive the complaint
C.) Obtain details
D.) Respond to any complainant questions

Answer 3

B.) Receive the complaint

Question 4

Up to what amount of time off during any twelve-month period does the Family and Medical Leave Act of 1993 entitle eligible employees to take for designated reasons? p. 253
A.) Twelve
B.) Fourteen
C.) Eighteen
D.) Sixteen

Answer 4

A.) Twelve

Question 5

Applicants and employees of what age are protected under the Age Discrimination Act of 1967? p. 252
A.) Sixty and up
B.) Fifty and up
C.) Forty and up
D.) Seventy and up

Answer 5

C.) Forty and up

Question 6

What should you do immediately after the complain
interview has been completed? p. 257
A.) Contact the HR department
B.) Give the complainant time off
C.) Make your decision
D.) Discuss things with the one being accused

Answer 6

A.) Contact the HR department

Question 7

What refers to people who change their body from the sex they were born with? p. 254
A.) Hermaphrodite
B.) Transgender
C.) Transsexual
D.) Cross-dresser

Answer 7

C.) Transsexual

Question 8

Who can you consult with before any employment decisions are made that affect the employee’s job status to prevent the appearance of retaliation?
p. 259
A.) Upper management
B.) Team members
C.) HR department
D.) Peers

Answer 8

C.) HR department

Question 9

What describes a person’s emotional, physical, and
romantic attraction to members of the same or opposite gender? p. 254
A.) Birth gender
B.) Gender identity
C.) Sexual orientation
D.) Transgender identity

Answer 9

C.) Sexual orientation

Question 10

What describes actions that insult or indicate hostility or aversion toward someone? p. 249
A.) Racism
B.) Discrimination
C.) Disrespectful
D.) Harassment

Answer 10

C.) Disrespectful

Question 11

Which is NOT a correct statement about harassment policy? p. 251
A.) Organizations write and update their harassment policies based on overlapping federal, state, and local employment laws
B.) State and federal courts interpret and apply these laws to specific cases to clarify and sometimes expand the scope of the laws
C.) Employers often impose a higher standard than the law requires to ensure a respectful work environment for all employees
D.) State compliance agencies are responsible for enforcing federal harassment laws

Answer 11

D.) State compliance agencies are responsible for enforcing federal harassment laws

Question 12

What is the next step that should be taken once the policy that prohibits the behavior is identified?
p. 258
A.) Ask the employee to stop the behavior
B.) Monitor your workplace for other infractions
C.) Document your conversation
D.) Respond to questions and concerns from the employee

Answer 12

D.) Respond to questions and concerns from the employee

Question 13

Who should be responsible for bring a sexual harassment complaint to the attention of the HR department? p. 255
A.) Witnesses
B.) Supervisor
C.) HR assistant
D.) Employee

Answer 13

B.) Supervisor

Question 14

What determines what behaviors are prohibited in the workplace? p. 252
A.) Discrimination policy
B.) General consensus
C.) Employee comfort
D.) Harassment policy

Answer 14

D.) Harassment policy

Question 15

Where can you find a list of types of prohibited
behaviors? p. 250
A.) Discrimination policy
B.) Job description
C.) Harassment policy
D.) Complaint description

Answer 15

C.) Harassment policy

Question 16

Which is a way you can recognize subtle sexual harassment? p. 253-254
A.) Focus on the intent of the behavior
B.) Focus on the frequency of the behavior
C.) Focus on the source of the behavior
D.) Focus on the impact of the behavior

Answer 16

*D.) Focus on the impact of the behavior

Question 17

What is making a biased employment decision against a person because of their protected characteristic? p. 249
A.) Disrespectful behavior
B.) Harassment
C.) Discrimination
D.) Racism

Answer 17

C.) Discrimination

Question 18

What is the first step taken when carrying out an
effective intervention for unacceptable behavior?
p. 258
A.) Objectively identify the unacceptable behavior
B.) Document your conversation
C.) Contact the HR department about the meeting
D.) Identify the policy that prohibits the behavior

Answer 18

B.) Document your conversation

Question 19

Who must determine if the alleged sexual harassment behavior occurred? p. 255
A.) Employee
B.) Witnesses
C.) Supervisor
D.) HR department

Answer 19

D.) HR department

Question 20

Which requires an employer to provide reasonable
accommodation to an employee with a disability?
p. 252
A.) Americans with Disabilities Act of 1990
B.) Title VII of the 1964 Civil Rights Act
C.) Title II of the Genetic Information Nondiscrimination Act
of 2008
D.) Age Discrimination in Employment Act of 1967

Answer 20

A.) Americans with Disabilities Act of 1990