Chapter 2 Flashcards

Perception, Personality, Emotions (30 cards)

1
Q

what is perception

A

the process by which individuals organize and interpret their impressions to give meaning to their environment

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2
Q

what factors influence perception

A

perceiver, target, situation

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3
Q

what is the attribution theory

A

when we observe what seems like atypical behaviour by an individual, we attempt to determine whether it is internally or externally caused

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4
Q

what three rules about behaviour does the attribution theory rely on

A

distinctiveness, consensus, consistency

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5
Q

what is distinctiveness

A

considers whether an individual acts similarly across a variety of situations

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6
Q

what is consensus

A

considers whether everyone faced with a similar situation responds in the same way

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7
Q

what is consistency

A

considers whether the individual has been acting in the same way over time

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8
Q

what is the fundamental attribution error

A

the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgement about the behaviours of others

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9
Q

what is a self-serving bias

A

the tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors

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10
Q

what is selective perception

A

peoples selective interpretation of what they see based on their interests, background, experiences, and attitudes

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11
Q

what is the halo effect?

A

drawing a general impression of an individual on the basis of a single characteristic

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12
Q

what is the contrast effect?

A

our reaction to one person is often influenced by other people we have recently encountered

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13
Q

what is stereotyping?

A

judging someone on the basis of one’s perception of the group to which that person belongs

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14
Q

what are heuristics?

A

judgement shortcuts in decision making

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15
Q

what is the self-fulfilling prophecy?

A

people will behave in ways consistent with how they are perceived by others

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16
Q

what is personality?

A

the sum total of ways in which an individual reacts to and interacts with others

17
Q

what are personality traits?

A

enduring characteristics that describe an individual’s behaviour

18
Q

what are the five dimensions featured in the Big Five personality model?

A

extraversion, agreeableness, conscientiousness, emotional stability, openness to experience

19
Q

what dimensions are featured in the Dark Triad?

A

Machiavellianism, narcissism, psychopathy

20
Q

what is core self-evaluation?

A

bottom-line conclusions individuals have about their capabilities, competence, and worth as a person

21
Q

what is self-monitoring?

A

measures an individuals ability to adjust behaviour to external, situational factors

22
Q

what is a proactive personality

A

a person who identified opportunities, shows initiative, takes action, and perseveres until meaningful change occurs

23
Q

what is the situation strength theory?

A

indicates that the way personality translates into behaviour depends on the strength of the situation

24
Q

what 4 elements are apart of the situation strength theory?

A

clarity, consistency, constraints, and consequences

25
what is affect?
a broad range of feelings that people experience
26
what are emotions?
intense feelings that are directed at someone or something
27
what are moods
feelings that tend to be less intense that emotions and that lack contextual stimulus
28
what is emotional labour
when an employee expresses organizationally desired emotions during interpersonal exchanges at work
29
what is the affective events theory (AET)?
a model that suggests that workplace events cause emotional reactions on the part of employee, which then influence workplace attitudes and behaviours
30
what is emotional intelligence?
the ability to detect and manage emotional cues and information