Chapter 6 Flashcards

Question

what are the twelve characteristics of effective teams?

Answer 1

clear purpose, informality, participation, listening, civilized disagreement, consensus decisions, open communication, clear rules and work assignments, shared leadership, external relations, style diversity, self-assessment

Answer 2

the vision, mission, goal, or task of the team has been defined and is now accepted by everyone. There is an action plan

Answer 3

the climate tends to be informal, comfortable, and relaxed. There is no obvious signs of tension or boredom

Answer 4

there is much discussion, and everyone is encouraged to participate

Answer 5

the members use effective listening techniques such as questioning, paraphrasing, and summarizing to get out ideas

Answer 6

there is disagreement, but the team is comfortable with this and shows no signs of avoiding, smoothing over, or suppressing conflict

Answer 7

for important decisions, the goal is substantial but not necessarily unanimous agreement through open discussion of everyone's ideas, avoidance of formal voting, or easy compromises

Answer 8

team members feel free to express their feelings on the tasks as well as on the group's operation. There are few hidden agendas. Communication takes place outside of meetings.

Answer 9

there are clear expectations about the roles played by each team member. When action is taken, clear assignments are made, accepted, and carried out. Work in distributed among team members

Answer 10

while the team has a formal leader, leadership functions shift from time to time depending on the circumstances, the needs of the group, and the skills of the members. The formal leader models the appropriate behaviour and helps establish positive norms

Answer 11

the team spends time developing key outside relationships, mobilizing resources, and building credibility with important players in other parts of the organization

Answer 12

the team has a broad spectrum of team-player types, including members who emphasize attention to task, goal setting, focus on process, and questions about how the team is functioning

Answer 13

periodically, the team stops to examine how well it is functioning and what may be interfering with its effectiveness

Answer 14

adequate resources, leadership, structure, climate of trust, performance evaluation and rewards.

Answer 15

abilities, diversities and personalities of members, allocation of roles, cultural differences, and team size

Answer 16

these group members ensure that the tasks are accomplished

Answer 17

these group members maintain good relations within the group

Answer 18

the tendency for individuals to expend less effort when working collectively than when working individually

Answer 19

keep team size to a minimum, and keep members accountable

Chapter 6 Flashcards

Groups and Teamwork (43 cards)