Chapter 5 Flashcards

(27 cards)

1
Q

Resource based view of the firm

A

The firm’s resources and capabilities are viewed as a more secure base in the case of constant flux

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2
Q

2 sources of superior profitability

A

Industry attractiveness and competitive advantage

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3
Q

Profits arising from market power

A

Monopoly rents

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4
Q

Profits arising from superior resources

A

Ricardian rents-return earned by a scarce resource over and above the cost of bringing it into production

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5
Q

3 types of resources

A

Tangible(financial-cash,securities,borrowing capacity/physical-plant,equipment,land,mineral reserves),intangible(technology-patents,trade secrets,copyrights,knowledge,business processes/reputation-brands,relationships,market portfolio/culture),human(skills,know-how/capacity for communication and collaboration/motivation)

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6
Q

Tangible resources

A

Easiest to identify and evaluate,from fin.statements,how to create value from the resources

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7
Q

Intangible resources

A

More valuable than tangible,but still they remain almost invisible on fin.statements,reputational assets:their value is in the confidence they instill in customers,technology is also not evident from firm’s balance sheet

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8
Q

Human resources

A

Expertise and effort offered by employees,HR are included as a resource because of their stability

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9
Q

Competency modelling

A

Identifying the set of skills,content knowledge,attributes and values associated with superior performers within a particular job category,then assessing each employee against that profile

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10
Q

Emotional intelligence

A

Hire for attitude,train for skills

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11
Q

Org.culture

A

Org’s values,traditions and social norms

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12
Q

Org.capability

A

Firm’s capacity to deploy resources for a desired end result

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13
Q

Distinctive competencies

A

Things that an organizatiom does particulary well relatively to its competitors

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14
Q

Core competencies

A

Those capabilities fundamental to a firm’s strategy and performance,basis for entering new markets,contribution to ultimate customer value

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15
Q

2 ways to classify firm’s capabilities

A

Functional analysis(identifies org.cap. in relation to each of the principal functional areas of the firm)Value chain analysis(separates the activities of the firm into a sequential chain

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16
Q

Porters value chain

A

Primary activities(inbound logistics,operations,outbound logistics,marketing and sales,service)Support activities(firm infrastructure,procurement,HR management,techn.development)

17
Q

Org.process

A

Sequence of actions through which a specific task is performed

18
Q

Org.routinizes

A

Regular and predictable beh.patterns comprising repetitive patterms of activity

19
Q

2 conditions to establish comp.adv.

A

Scarcity(if a resource is widely available it may not be counted as a comp.adv.) Relevance(relevant to the key success factors in the market)

20
Q

2 factors in sustaining comp.adv.

A

Durability(some resources are more durable,more secure basis for comp.adv.)Transferability(the ability to buy a resource or cap.,the extent to which it is mobile between companies)

21
Q

Sources of mobility

A

Finance,raw materials,components,machines produced by equipment suppliers,employees with standardized skills

22
Q

Sources of immobility

A

Geographical immobility of natural resources,large items of capital equipmentband sone types of employees,org.cap.

23
Q

Replicability

A

If a firm cannot buy a res. or cap.=build it

24
Q

Asset mass efficiencies

A

Occurs where a strong initial position in technology,distribution channels or reputation facilitates the subsequent accumulation pf these resources

25
Time compression diseconomies
The additional costs incurred by imitators when attempting to accumulate rapidly a resource,cap.
26
Benchmarking
Process of identifying,understanding and adapting outstanding practices from organizations anywhere in the world to help your org. improve its performance,good for qualitative assessment of performance relative to that of competitors
27
Key stages in benchmarking
Deciding what to benchmark,identifying partners,establishing bencmarking matrics,gathering data,analysis