Chapter 5 Quiz Flashcards
(13 cards)
Emotional intelligence (EQ)
The ability to understand and manage one’s own emotions and be sensitive to other’s feelings
What elements overall make up emotions?
- Psychological factors
- Nonverbal reactions
- Cognitive interpretations
- Verbal expression
What influences emotional expression?
- Personality
- Culture
- Gender
- Social conventions
- Social media
- Emotional contagion
What is emotional contagion?
The process by which emotions are transferred from one person to another
What are some guidelines for expressing our emotions?
- Recognize your feelings
- Recognize the difference between feeling, talking, and acting
- Expand your emotional vocabulary
- Share multiple feelings
- Consider when and where to express your feelings
- Act responsibly for your feelings
- Be mindful of the communication channel
What is a facilitative emotion?
Feelings that contribute to effective functioning
What is a debilitative emotion?
Feelings that detract from effective functioning
How do we manage emotions?
- Distinguish between facilitative and debilitative emotions
- Realize the source of debilitative emotions
- Realize irrational thinking that leads to debilitative emotions (fallacies)
- Minimize debilitative emotions
- Maximize facilitative emotions
What is rumination?
Dwelling persistently on negative thoughts that, in turn, intensify negative feelings
What are some sources of debilitative emotions?
- Physiology
* Emotional memory
What is self talk?
The nonverbal process of thinking; sometimes called intrapersonal communication
What are seven fallacies connected to debilitative emotions?
- Perfection
- Approval
- Shoulds
- Over generalization
- Causation
- Helplessness
- Catastrophic expectations
How can we minimize debilitative emotions?
- Monitor your emotional reactions
- Note the activating event
- Record your self-talk
- Reappraise your irrational beliefs
