Chapter 1 Quiz Flashcards
(22 cards)
Things we communicate
- Physical needs
- Identity needs (self esteem, self concept)
- Social needs
- Practical goals (telling hairdresser the cut you need, clarifying with your professor)
Basics of transactional communications
- 2 communicators, both receive messages
- May receive psychological, physiological, or physical noise that affects communication
- Different channels of communication (face to face, written, over the phone, Skype)
- Environments interact with communication - both the setting (physical placement, social situations) and culture
Communication principles
- Communication can be intentional and unintentional
- Impossible not to communicate
- Unrepeatable
- Irreversible
- Has a content dimension and a relational dimension
Definition of interpersonal communication
- Dyadic
- Between 2 people
- Based on quality of the relationship
Principles of interpersonal communication
- Uniqueness
- Irreplaceability
- Interdependence
- Amount of disclosure
- Intrinsic rewards
Communication misconceptions
- More communication is not always better
- Meanings are not in words
- Doesn’t always involve shared understanding
- Will not solve all problems
Definition of competence in communication
Involves achieving one’s goals in a manner that maintains or enhances the relationships
Aim of communication
Being effective and appropriate in communication
Characteristics of competence
- Wide range of bx’s
- Ability to choose appropriate bx
- Skill at performing bx
- Cognitive complexity
- Empathy
- Self monitoring
- Commitment
Stages in learning competence
- Beginning awareness
- Awkwardness
- Skill-full-ness
- Integration
What does competence in interpersonal communication include consideration of?
- Includes national and ethnic differences
* Also includes co-cultures
Types of co-cultures
- Age
- Occupation
- Sexual orientation
- Physical disability
- Religion
- Activity
How to prepare for success in intercultural communications
- Motivation
- Tolerate for ambiguity
- Open mindedness
- Knowledge in skill
How to acquire knowledge and skill
- Passive observation - mindfulness (noticing)
- Active strategies - researching with reading, films, and experts
- Self-disclosure - (Maybe) - asking for information and assistance
Instrumental goals definition
Getting others to do what you want
Maslow’s pyramid from lowest to highest
- Physical
- Safety
- Social
- Self esteem
- Self actualization
Linear communication model
A sender encoded a message, sending it through a channel to a receiver who decodes while contending with noise
Transactional communication model
Uses communicator 1 and 2 instead of sender and receiver. Also stresses importance of one’s environment.
Environment definition
Fields of experience that affects how they understand others bx
Content dimension definition
Information being explicitly relayed
Relational dimension
Expresses how you feel about the other person
Impersonal communication
Bx that treats others as objects rather than individuals
