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Negotiation and Conflict Resolution > Chapter 6: Managing Emotions and Contentious Behavior > Flashcards

Chapter 6: Managing Emotions and Contentious Behavior Flashcards

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Negotiation and Conflict Resolution (24 decks)

Chapter 1: Negotiation-The Mind and the Heart

Ch. 1 Key Additional Notes

Chapter 2: Preparation- What to do Before Negotiation

Ch 2 Key Additional Notes

Chapter 3: Distributive Negotiation-Claiming Value

Ch 3: Key Additional Notes

Chapter 4: Integrative Negotiation- Expanding the Pie

Ch 4: Key Additional Notes

Chapter 5: Understanding Personality and Motivation

Ch 5: Key Additional Notes

Chapter 6: Managing Emotions and Contentious Behavior

Ch 6: Key Additional Notes

Chapter 7: Establishing Trust and Building Relationships

Ch 7: Key Additional Notes

Chapter 8: Power, Ethics and Reputation

Ch 8: Key Additional Notes

Chapter 9: Creativity, Problem Solving, and Learning in Negotiation

Ch 9: Key Additional Notes

Chapter 10: Multiple Parties, Coalitions, and Teams

Ch. 10: Key Additional Notes and Capstone

Chapter 11: Cross-Cultural Negotiation

Ch. 11: Key Additional Notes and Capstone

Chapter 12: Negotiating in a Virtual World

Ch. 12: Key Additional Notes and Capstone

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