Chapter 6 Test Flashcards
Your project is underway, and your team members are working well together, anticipating the needs of the project, and they all understand their roles in the project. A new team member has been introduced and started working with the team this week. Which stage of team development does this situation represent?
A. Forming
B. Storming
C. Performing
D. Norming
E. Adjourning
A
Which type of contract assigns a unit rate for work or goods, but the total cost is unknown?
A. Time and materials
B. Fixed price
C. Cost plus incentive fee
D. Cost reimbursable
A
A team member has come to your office to complain that a fellow team member is never available for meetings before noon and seems to ignore their requests to follow proper processes. Which of the following does this describe? (Choose two.)
A. This describes an interproject resource contention.
B. This describes a low-quality resource.
C. This describes a conflict.
D. This describes a situation where the negotiating conflict technique should be used.
E. This describes varying work styles.
C, E
All of the following are stages of team development except for which one?
A. Adjourning
B. Collaborating
C. Performing
D. Storming
B
What is one disadvantage of a projectized organization?
A. The organization doesn’t work on anything that isn’t project-related.
B. Costs are high because specialized skills are required to complete projects in this type of structure.
C. The functional managers have control over which team members are assigned to projects.
D. Once the project is completed, the project team members may not have other projects to work on.
D
Your project is undergoing some difficulties. You’ve determined that the primary problem is vendor performance. A key stakeholder insists the problem is not the vendor; the problem is the project team. However, the key stakeholder spends most of the meeting emphasizing the areas of agreement. Which conflict-resolution technique does this describe?
A. Avoiding
B. Forcing
C. Confronting
D. Smoothing
D
Which vendor selection method weighs various criteria from the RFP, scores each vendor on each of the criteria, and determines an overall score for each vendor?
A. Weighted scoring model
B. Screening system
C. Seller rating system
D. Independent estimates
A
Which type of contract is the riskiest for the buyer?
A. Time and materials
B. Fixed price
C. Fixed price plus incentive
D. Cost reimbursable
D
Your system engineer has started making negative comments during your weekly team meeting. He has had a heated argument with the marketing manager, and you have heard from various team members that he has become difficult to work with. What is the best course of action for you to take?
A. You should write a memo to the system engineer’s functional manager and request a replacement as soon as possible.
B. The system engineer is critical to the project, so you should give him some slack and wait to see whether the behavior stops.
C. You should confront the system engineer openly at the next team meeting. Let him know that his behavior is unacceptable and that he will be replaced if there is not an immediate change.
D. You should schedule an individual meeting with the system engineer to determine whether he has issues with the project that need to be resolved. Get his perspective on how the project is progressing and how he feels about his role.
D
Which of the following is true regarding a RACI chart? (Choose three.)
A. A RACI chart shows roles and responsibilities of team members or business units and how they intersect with project tasks.
B. RACI stands for responsible, approved, consulted, and informed.
C. A RACI is a matrix-based chart.
D. A RACI is a type of organization breakdown structure.
E. RACI stands for responsible, accountable, consulted, and informed.
A, C, E
All of the following are true regarding rewards and recognition except for which one?
A. You should have a written procedure describing the criteria for rewarding team members.
B. Rewards and recognition are a form of motivation.
C. Rewards and recognition should be applied consistently to all project team members.
D. Rewards and recognition almost always involve money.
D
You are working on a construction project. Your organization owns one crane, and the crane is needed for two tasks on your project at the same time. This is known as which of the following?
A. Resource shortage
B. Resource allocation
C. Interproject dependencies
D. Shared resource
A
You are working in a matrix organization. Choose two responses that describe this type of structure.
A. Project resources are members of another business unit and may or may not be able to help you full-time.
B. Matrix organizations can be structured as strong, weak, or balanced.
C. Project managers have the majority of power in this type of structure.
D. This organizational structure is similar to a functional organization.
E. Employees are assigned project tasks by their project manager in this type of structure.
B, E
The project sponsor will approve the final deliverables of the project. On a RACI chart, how would this be designated?
A. R
B. I
C. A
D. C
C
Your team is working well together. They understand their roles on the project, perform the work with the best effort possible, and really enjoy working with one another. A new team member will be introduced next week who is well respected by the current team. Which of the following is true regarding this situation? (Choose two.)
A. The team is currently in the performing stage of team development.
B. Once the new team member is introduced, the team will revert to the forming stage of team development.
C. The team is currently in the performing stage of team development and will stay in performing because they know the new team member.
D. Once the new team member is introduced, the team will revert to the norming stage of team development.
E. The team is currently in the performing stage of team development and will revert to the storming stage of team development because they know the new team member.
A, B
