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Flashcards in chapter 7 Deck (34):
1

Which leadership style is good fit when working with experienced fire fighters and handling routine, low hazards duties

Laissez-faire

2

Under which type of power is the target person's behavior based on perceptions of opportunities and constraints

Ecological

3

Which type of power reflects the effectiveness of the individual

Personal

4

Who is usually assigned to check all equipment and clean the apparatus bay

Driver

5

Which group of volunteers were found to form the core of the volunteer fire departments

Those who recommit between the 15th and 18th years of membership

6

Which type of reinforcement involves ignoring bad behavior

Extinction

7

Which step in making a decision comes before the others

List options

8

What is the advantage of preassigning on scene tasks

Relieves the decision making burden

9

What allows fire officers to accomplish most routine organizational goals and objectives in nonemergency conditions

Efforts of fire fighters

10

What is the capacity of one party to influence another party

Power

11

When should the fire officer briefly review the event to clarify issues and answer questions

Immediately after

12

What is the fire officer primary responsibility

Fire fighters under his/her direct supervision

13

What does a leader use to overcome resistance

motivation

14

Which type of reinforcement is used to reduce bad behavior

Extinction

15

Which motivational theory explains why the fire chief is paid more than a fire fighter

Equity

16

Which motivational theory suggests that behavior is a function of its consequences

Reinforcement theory

17

Which type of power does the IC have under IMS

Legitimate

18

What is the first obligation when a mayday occurs

Maintain radio discipline

19

Which leadership style is needed when the fire company is involved in high risk emergency scene activity

Autocratic

20

What is offend the strongest force that influences volunteer members performance and commitment to the organization

Effective leadership

21

What can the fire officer rely upon to reduce the number of on the scene decisions that must be made

Broad SOPs

22

Which style of leadership needs to be mastered for the fire officer to be able to take control of the situation and provide specific direction to all operating and arriving units

Autocratic

23

What should the officer do if he/she makes a mistake

Own it

24

Who should be the first choice when a rescue operation needs to be performed

Rescue company

25

Hygiene factors

are conditions that are external to the individual such as pay and work conditions

26

Motivation factors

are the individual's internally determined motivators, such as the desire for recognition, achievement, responsibility and advancement.

27

Legitimate power

The target person believes that the agent has the right to make the request and the target person has the obligation to comply

28

Reward power

The target person complies to obtain rewards believed to be controlled by the agent

29

Expert power

The target person complies due to a belief that the agent has special knowledge

30

Coercive power

The target person complies to avoid punishment believed to be controlled by the agent

31

Information power

Control over information, based on the target person's assessment of the agents ability to discover or obtain relevant information rapidly and efficiently usually through a cultivated network of sources

32

Ecological power

Control over the physical environment technology or organization of work.

33

Leadership attributes include

Beliefs, values, ethics, character, knowledge, and skills

34

Goal setting Theory

The key to motivation is for the officer to set specific goals that will increase performance