Flashcards in Chapter 7: leading the fire company Deck (47):
who described leadership?
leadership is defined as?
person influences others to understand and agree about what needs to be done and how to do it and process of facilitating individual and collective efforts to accomplish shared objectives.
objectives of being a leader?
lead, not just being a boss
leaders can only be effective if others are willing to follow is defined as?
fire officer should be both?
leader and follower
steps to making a decision?
clear your mind/list options/weigh outcomes/make choice/evaluate decision
three leadership styles?
this style defined as iron hand approach used to maintain high personal control of group?
2 situations autocratic approach is beneficial?
high risk, emergency scene activity/immediate corrective supervisory activity
approach that uses resourcefulness of group?
which approach works for difficult, complex or unusual emergency situation?
which approach allows free rein which moves decision making from officer to individual ff's?
laissez faire is a good approach when?
working w/ experienced ff's and handling routine duties that pose little personal hazard
capacity for one party to influence another?
first works of mgt. power?
"the prince" published in 1532
french and ravens 1959 study?
studies of social power
person making request?
target believes agent has right to request and agent obligated to comply?
target complies to obtain awards?
target complies due to belief agent has special knowledge
target complies due to admiration or identification w/ agent and seeks approval?
target complies to avoid punishment?
gary yulick revised raven and frenches taxonomy to define 2 types of power which are?
personal power/positional power
control over information?
control over physical environment, technology or organizational work. based on perceptions of opportunities and constraints.
french and raven describe types of power in their 1959 "studies of social power" as the result of?
"target persons" response from "agent" making request
types of power raven and french described? (RRELiC)
50 years ago this type of leadership was used in the fire service?
fire officers primary responsibility is to?
team of ff's under his direct supervision
fire officer has 2 choices for dept.'s w/ limited or no sop's?
pre-assigning tasks.assigning them as needed
examples of critical events that require immediate autocratic action?
evacuate a building/ff mayday
who is responsible for accounting for ff's under his supervision?
first arriving company at incidents needs to describe conditions concisely to?
general rules for non-emergency activities?
do not compromise ability to respond to emergencies/do not jeopardize public trust
best known motivational theory?
reinforcement theory suggests?
behavior is function of its own consequences
4 types of reinforcers?
positive/negative/extinction (ignoring bad behavior)/punishment
increase likelihood of good behavior?
positive and negative reinforcement
decreases likelihood of bad behavior?
who created hygiene theory?
name of fredrick herzberg harvard business review article?
"one more time, how do you motivate employees"
2 parts of hygiene theory?
hygiene factors/motivation factors
examples of hygiene motivators?
pay and work conditions
examples of motivation factors?
equity theory defines as?
comparing outcome of input compared to others