Chapter 8 Flashcards

0
Q

All activities required to produce goods and services

A

Operational management

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1
Q

A situation in which U.S. manufacturers bring jobs back to the U.S.

A

Reshoring

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2
Q

Primary reasons for reshoring

A
Increasing labor cost 
Shipping cost 
Quality/safety issues 
Faster product development 
Federal and stat subsidies
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3
Q

Aanufacturing process that lowers the cost required to produce a large number of identical or similar product over a long period of time

A

Mass production.

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4
Q

A process in operations management in which raw materials are broken down into different components

A

Analytical process

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5
Q

Process in operations management in which raw materials are combined to creat a finished product

A

Synthetic process

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6
Q

The ability of a good or service to satisfy a human need

A

Utility

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7
Q

Four types of utility

A

Form
Place
Time
Possession

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8
Q

Utility created by people converting raw materials/ resources into finished products

A

Form utility

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9
Q

More effort is devoted to producing services than goods

A

Service economy

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10
Q

The development of a plan for converting an idea into an actual good or service

A

Design planning

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11
Q

A group of similar products that differ only in minor characteristics

A

Product line

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12
Q

The process of creating a set of specifications from which a product can be produced

A

Product design

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13
Q

The amount of products or services that an organization can produce in a given time

A

Capacity

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14
Q

A process in which people do most of the work

A

Labor intensive technology

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15
Q

A process in which machines and equipment do most of the work

A

Capitol intensive technology

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16
Q

The arrangement of machinery and personnel within a production facility

A

Plant layout

17
Q

The period during which an operational plan will be in effect

A

Planning horizon

18
Q

All activities involved in obtaining required materials supplies from other firms

A

Purchasing

19
Q

The process of merging inventories in such a way as to minimize inventory cost including holding cost and stock out cost

A

Inventory control

20
Q

MRP

A

Materials requirements planning

21
Q

Materials requirements planning (MRP)

A

Computer system the integrates production planning and inventory control

22
Q

Computer system that integrates production planning and inventory control

A

MRP

Materials requirements planning

23
Q

Designed to insure that materials arrive just when they are needed to minimize storage and holding costs

A

Just-in-time inventory system

24
The process of ensuring that materials are at the right place at the right time
Scheduling
25
An award given by the president to outstanding organizations in improving quality
Malcolm Baldrige National quality award
26
The process of ensuring that goods and services are produced in a ordnance with specs
Quality control
27
Team of employees that meet on the clock to solve problems of product quality
Quality circle
28
The examination of quality of work-I'm-progress
Inspection
29
Network of national standards institutes which develop standards for quality products and services that are traded globally
ISO
30
ISO
International organization for standardization
31
Concept of eliminating waste from all production activities
Lean manufacturing
32
Total or near total use of machines to do work
Automation
33
Use of programable machines to do work
Robotics
34
CAD
Computer aided design
35
Computer aided manufacturing
CAM
36
cIM
Computer integrated manufacturing
37
Manufacturing process that produces the same products over a long period of time
Continuous process
38
Single manufacturing process that combines use of computer integrated design with machines
Flexible manufacturing process
39
Combines machines and equipment to produce different products
Intermittent process
40
Three types of facilities layouts
Process Product ----- Fixed position