Chapter 9

Question 0

All activities involved in acquiring maintaining and developing an organizations human resources

Answer 0

Human resources management

Question 1

All activities involved in acquiring maintaining and developing an organizations human resources

Answer 1

HRM

Question 2

Three phases of HRM

Answer 2

Acquiring
Maintaining
Developing human resources

Question 3

The development of strategies to meet a firms future ham resources needs

Answer 3

Human resources planing

Question 4

A lot of key personnel and their possible replacements within a firm

Answer 4

Replacement chart

Question 5

A computerized data bank containing information about the skills and experience of all present employees

Answer 5

Skills inventory

Question 6

Differences among people in a workplace owing to race ethnicity and gender

Answer 6

Cultural diversity

Question 7

A systematic procedure for studying jobs to determine their various elements and requirements

Answer 7

Jon analysis

Question 8

A list of the elements that make up a particular job

Answer 8

Job description

Question 9

A list of the qualifications required to preform a particular job

Answer 9

Job specification

Question 10

The process of attracting qualified job applicants

Answer 10

Recruiting

Question 11

The attempt to attract job applicants from outside an organization

Answer 11

External recruiting

Question 12

Considering present employees as applicants for available positions

Answer 12

Internal recruiting

Question 13

The process of gathering information about applicants then using that information to choose the most appropriate applicant

Answer 13

Selection

Question 14

The process of acquainting new employees with an organization

Answer 14

Orientation

Question 15

The payment employees recover in return for their labor

Answer 15

Compensation

Question 16

The policies and strategies that determine employee compensation.

Answer 16

Compensation system

Question 17

A collection of data on prevailing wage rates within an industry or a geographic area

Answer 17

Wage survey

Question 18

The process of determining the relative worth of various jobs within a firm

Answer 18

Job evaluation

Question 19

A concept that seeks equal compensation for jobs requiring about the same level of education training and skills

Answer 19

Comparable worth

Question 20

A specific amount of money paid for each hour of work

Answer 20

Hourly wage

Question 21

A specific amount of money paid for an employees work during a set calendar period, regardless of the actual number of hours worked

Answer 21

Salary

Question 22

A payment that is a percentage of sales revenue

Answer 22

Commission

Question 23

A payment in addition to wages salary, or commissions

Answer 23

Incentive payment

Question 24

An entire pay raise taken in one lump sum

Answer 24

Lump-sum salary increase

Question 25

The distribution of a percentage of a firms profit amount its employees

Answer 25

Profit sharing

Question 26

A reward in attrition to regular compensation that is provided indirectly to employees

Answer 26

Employee benefit

Question 27

Compensation plan in whereby an employee receives a predetermined amount of benefits he or she has selected to meet individual needs

Answer 27

Flexible benefit plan

Question 28

The process of teaching operations and technical employees how to do their present jobs more effectively and efficiently

Answer 28

Employee training

Question 29

The process of preparing managers and other professionals to assume increased responsibility in both present and future positions

Answer 29

Management development

Question 30

The evaluation of employees current and potential levels of performance to allow managers to make objective human resources decisions

Answer 30

Performance appraisal

Question 31

Five steps to the acquisition phase of HRM

Answer 31

``` HR planning Job analysis Recruiting Selection Orientation ```

Question 32

Three parts to maintaining HR

Answer 32

Employee relations Compensation Benefits

Question 33

Developing human resources | 2 parts

Answer 33

Training and development | Performance appraisal

Question 34

In general HRM is a shared responsibility of

Answer 34

Line managers | And staff HRM specialists

Question 35

Planning and job analysis are carried out by

Answer 35

Staff specialists

Question 36

Orientation programs are devised by

Answer 36

Staff specialists and line managers

Question 37

Training And development are the joint responsibility of

Answer 37

Line and staff managers