Chapter 9 Quiz

Question 1

As an HRM specialist, you are responsible for orienting a new group of employees. Your orientation topics will include all but of the following except

a. location of the company cafeteria.	
b. interviewing skills.	
c. career paths within the firm.	
d. introduction to coworkers.	
e. company benefits.

Answer 1

b. interviewing skills.

Question 2

Suppose your state has enacted a law that demands equal compensation for jobs requiring about the same level of education, training, and skills. This concept is called

a. a golden parachute.	
b. variable worth.	
c. comparable worth.	
d. bonus sharing.	
e. profit-sharing.

Answer 2

c. comparable worth.

Question 3

The policies and strategies pertaining to employee compensation comprise a

a. profit-sharing system.	
b. job evaluation.	
c. wage survey.	
d. compensation system.	
e. performance appraisal.

Answer 3

d. compensation system.

Question 4

Whether or not secretaries are paid more than file clerks depends on the nature of a firm’s ____ structure.

a. profit-sharing	
b. evaluation	
c. wage	
d. promotion	
e. organizational

Answer 4

c. wage

Question 5

The process of determining the relative worth of various jobs in a firm is called

a. wage structure.	
b. job evaluation.	
c. a benefits plan.	
d. job analysis.	
e. job specification.

Answer 5

b. job evaluation.

Question 6

Critics of comparable worth argue that

a. the market has determined that certain female-dominated jobs are worth less.	
b. artificially inflating salaries for female-dominated occupations encourages women to stay in these jobs instead of seeking out higher paying ones.	
c. women need to ask for raises more often or work longer hours.	
d. laws should be enacted to assist the market's pricing mechanism.	
e. states have not enacted laws requiring equal pay for comparable work in government positions.

Answer 6

b. artificially inflating salaries for female-dominated occupations encourages women to stay in these jobs instead of seeking out higher paying ones.

Question 7

Employee benefits are

a. usually not viewed as being part of one's total compensation.	
b. nonmonetary rewards.	
c. required.	
d. monetary rewards.	
e. temporary incentives.

Answer 7

b. nonmonetary rewards.

Question 8

A training method by which a trainee learns by working with an experienced employee is called

a. on-the-job training.	
b. simulation training.	
c. seminars.	
d. role-playing.	
e. classroom teaching.

Answer 8

a. on-the-job training.

Question 9

Another name for human resources management is ____ management.

a. corporate	
b. administrative	
c. operations	
d. marketing	
e. personnel

Answer 9

e. personnel

Question 10

Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, exit interviews, and fair treatment are all part of which phase of the human resources management process?

a. Benefits and compensation	
b. Job analysis	
c. Acquiring human resources	
d. Developing human resources	
e. Maintaining human resources

Answer 10

e. Maintaining human resources

Question 11

nformation on evolving technologies, industry staffing practices, projected economic trends, the particular company’s future business ventures, new products, and projected expansions or contractions of certain product lines can be helpful in predicting

a. the level of industry unemployment.	
b. human resources supply.	
c. the quality of new applicants in the job market.	
d. trends in the global market with regard to new skills.	
e. human resources demand

Answer 11

e. human resources demand

Question 12

A computerized data bank containing information on the skills and experience of all employees is called

a. a compensation survey.	
b. a skills inventory.	
c. management development.	
d. a human resources inventory.	
e. a replacement chart.

Answer 12

b. a skills inventory.

Question 13

A list of key personnel as well as possible successors within a firm is called

a. management inventory.	
b. a wage survey.	
c. a skills inventory.	
d. performance appraisal.	
e. a replacement chart.

Answer 13

e. a replacement chart.

Question 14

The reduction in the workforce that normally occurs when employees leave a company is called

a. termination.	
b. attrition.	
c. reduction.	
d. retirement.	
e. layoff.

Answer 14

b. attrition.

Question 15

Workplace diversity refers to the differences among people in a workforce due to

a. race, religion, and sexual orientation.	
b. race, ethnicity, and gender.	
c. gender, race, and education.	
d. education, ethnicity, and gender.	
e. social background, ethnicity, and race.

Answer 15

b. race, ethnicity, and gender.

Question 16

When people from a variety of different countries and educational and work experience backgrounds come together to work on a project, they often have varying perspectives on given issues. This benefits the company in the form of

a. matching supply with demand.	
b. lower costs.	
c. better problem solving.	
d. resource acquisition.	
e. strong competitive advantages

Answer 16

c. better problem solving.

Question 17

A list specifying qualifications necessary for a particular position is called a job

a. analysis.	
b. specification.	
c. orientation.	
d. description.	
e. inventory.

Answer 17

b. specification.

Question 18

All of the following are sources of external recruiting except

a. using recommendations of present employees.	
b. newspaper advertising.	
c. using employment agencies.	
d. promotion of a current employee.	
e. recruiting on college campuses.

Answer 18

d. promotion of a current employee.

Question 19

Gathering information about applicants for a position and choosing the most appropriate applicant is called

a. recruitment.	
b. selection.	
c. employing.	
d. orientation.	
e. evaluation.

Answer 19

b. selection.

Question 20

The interview is part of

a. training.	
b. HRM development.	
c. selection.	
d. recruiting.	
e. orientation.

Answer 20

c. selection.