Client Care Level 2 Flashcards
1
Q
Have you had to deal with any complaints on your projects?
A
2
Q
Have you drafted/compiled any appointment documents?
A
3
Q
Have you compiled an appointment document for professional servises?
A
4
Q
Have you consulted with statutory authorities on consents or approvals?
A
5
Q
Have you assessed your client relationship and/or your team’s performance on a project?
A
6
Q
On the Retail Relocation Project, how did you establish your client’s objectives? Did you critically appraise them in any way to ensure they were realistic?
A
7
Q
On the Weymouth Retail Project, did the increase in reporting frequency lead to an increase in fees?
A
8
Q
On the Weymouth Retail Project, can you give me another specific example of a project where you have provided advice regarding client care?
A
