Communication & Negotiation Level 1 Flashcards
1
Q
What are the various negotiating techniques?
A
2
Q
Which negotiating technique do you favour?
A
3
Q
How do you prepare for a negotiation?
A
- establish my goals, areas for trade & concession & alternatives to these goals
- analyse the strengths & weaknesses of both my position and the other parties position
- know who I am negotiating with
4
Q
Can you be open and honest when negotiating a Final Account?
A
5
Q
How do you change your style when dealing with clients, contractors and colleagues?
A
6
Q
What factors would you consider before commencing a critical negotiation?
A
- ensuring that I have authority to negotiate and come to an agreement
- and the same with the other party
7
Q
How would you structure a professional report?
A
8
Q
What would you consider before delivering a technical presentation to client teams?
A
9
Q
Can you give examples of different negotiation styles you may employ dependent upon the particular issue at stake?
A
10
Q
What current challenges is Covid and/or Brexit bringing to communication & negotiation?
A
