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Advanced Case Processing T.L. > Creating an Optional Process > Flashcards

Flashcards in Creating an Optional Process Deck (5)
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1

What if we need to perform a process that is only required by the user?

we would create an Optional Process. When something needs to be done on an as needed basis.

2

How does an optional process start?

The operator has to start it, they see an option to start it in the other actions menu.

3

Can an optional process be made available across the entire case?

Yes it can.

4

Where do you create a case wide optional process?

In the Stage designer view, on the details tab, you can assign an optional process to the entire case and it will be available on all stages of the process.

5

How would you allow an operator to to have the option to manual initiate processes within a particular stage or for the entire life cycle of the case?

Your would create an optional process.