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DC-S MIDTERM Flashcards

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0
Q

What would be an E demand of an emergency room?

A

-to triage, stabilize and discharge the patient.

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1
Q

What are the four demand categories?

A
  • EIPI
  • Environmental
  • Interpersonal
  • Paralinguistic
  • Intrapersonal
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2
Q

What are some factors that fall under the Inter demands category?

A
  • emotional tone
  • mood
  • power dynamics
  • turn taking
  • cultural differences
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3
Q

What are paralinguistic demands?

A
  • this is specific to the quality of the consumers expressive language
  • factors that affect the quality of the utterance rather than the meaning of it (Deaf med patient has IV in right arm, they are right handed)
  • HOW something is said, not what is said.
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4
Q

What are inTRA demands?

A
  • Anything related to what is going on in the mind of the terp
  • thoughts
  • feelings
  • emotional state
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5
Q

Where does the DC-S stem from?

A

-Demand Control Theory
*1979
(this was designed by Kusiak, he studied why people get sick in the work place)
*DCS is dean and pollard’s work

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6
Q

Where do controls come from?

A
  • your background and experiences

- they are about you.

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7
Q

What are the types of controls that terps bring to the demands?

A

(1) Pre Assignment Controls
(2) During Assignment Controls
(3) Post Assignment Controls

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8
Q

What are some PRE assign controls?

A
  • researching the topic
  • talking to other terps who have that experience
  • arriving early
  • meet applicants to see the power dynamics
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9
Q

What are some examples of during assign controls?

A
  • having the ability to identify demands
  • knowledge of COE
  • positive self talk
  • behavioural intervention (cultural mediation, if conflict then maybe give some cultural info)
  • MOST DIFFICULT (forced to deal with it on the spot)
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10
Q

What are some post assign controls?

A
  • debrief and dialogue
  • case conferencing
  • self care (meditation, yoga, breathing)
  • *post assignment controls are often the next pre assign controls
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11
Q

How many DC-S rubric parts are there?

A

-11 (8 demands, 3 controls)

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12
Q

Why is identify the demand important?

A

-if you don’t identify the demand then the impact on the work is not good and applying a control will be difficult

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13
Q

What are demands? give an exmaple

A
  • demands are defined as factors in the environment that rise to a level of significance that impact the interpreters work.(textbook)
    example: The presenter does not stay in one spot.
  • what am I responding to?
  • salient aspect of the work
  • a factor that impacts decision making
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14
Q

not a question

A
  • just because you have a control for something, that does not mean the demand goes away (just because you can move around the pillar, doesn’t mean it goes away)
  • once you have a control for a demand it will always be a demand
  • just because a demand doesn’t bother the terp, that does not mean it isn’t a demand.
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15
Q

Distinctness of Demands: What does this mean?

A
  • specificty: others can understand what is meant and what cateogry the demand can fall into,
  • brief and to the point
    example: The interpreter has a fear of scalpels.
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16
Q

There are 3 problems associated with Distinctness of Demands, what are they?

A

(1) providing too much information
(2) combining multiple demands
(3) adding information that is irrelevant

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17
Q

What are some pre assignment controls for mitigating INTRA demands?

A
  • counselling
  • tapping
  • mentoring
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18
Q

What are two technique that the book suggest in order with dealing with during assignment demands?

A

(1) Shelving (putting it aside BUT coming back to it later)

(2) Dealing with it in the moment

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19
Q

What is the difference between environmental and interpersonal?

A

-Inter incorporates the communication goal

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20
Q

What does the word taxonomy refer to?

A

-an order of arrangement

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21
Q

Why is the categorization of demands important?

A

(1) breaks the process down into manageable and organized components. (if the animal kingdom wasn’t organized, it would be very hard to study)
(2) it makes it easier to learn about interpreting(discuss, analyze and understand interpreting)

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22
Q

What is the importance with the terp aligning themselves with the goal of the environment rather than the goal of the participant?

A
  • supports the terp in mainting neutrality

- the terp is changing the communication goal but not the environmental goal

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23
Q

Which category of demands is the broadest?

A
  • environmental

* environ demands set the stage for influnce of inter demands which leads to para then intra

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24
Which demand is the most complex?
-Interpersonal
25
Which demand category addresses the who, where and why?
- environmental * goal of the environment (WHY) * personel (WHO) * physical surrounding (WHERE) * specific terminology
26
What demand category addresses the WHAT of the situation?
-interpersonal
27
What category does the goal of communication fall under?
-interpersonal
28
What cateogry focuses on WHAT DID YOU SAY? (not, what they meant)
-paralinguistic
29
What are the subcategories of of para demands?
- accent - pace - volume - physical positioning (where the terp is positioned) - physical and cognitive limitations
30
What does diexis refer to?
-dietic forms of speech indifies things, places or time | ppt prez, "here" is where the most aboriginals are found
31
What are thought worlds?
-Created by those influences that act upon someone's perceptions, understandings, feelings and behaviours Can include: upbringing, values, culture, beliefs, attitude) -What, how and why someone says what they say are a function of their thought world.
32
What falls under environmental demands?
- goal of the environment - people involved - terminology - physical surroundings * pre defined by the setting itself
33
What encompasses inter demands?
Interaction specific: - Deaf consumer and terp (ETC) - communication goal - emotional tone - mood - power dynamics - turn taking protocol - cultural differnces
34
What encompasses para demands?
- is the "how" it was said - factors that affect the quality of the utterance rather than the meaning of it. * style * pace * accent * volume
35
What are intRA demands?
- thoughts - feelings - emotional state
36
What is a thought world?
``` -The world as seen in terms of the attitudes, belief systems and assumptions of a given society or people Includes: -upbringing -emotions -socio-cultural experiences -values ```
37
What are the sub categories in the Interpersonal Demand
- power/ authority dynamics - communication style - emotional tone or mood - culture dynamics - thought worlds
38
What are the sub categories of the paralinguistic category?
- physical and cognitive limitations - volume - pace - accents - idiosyncratic sign/ speech (mannerisms special to them)
39
What are the sub categories of the inTRA personal category?
- feelings/ thoughts - physiological distractions - psychological distractions
40
What are the 11 DCS scales?
(1) Accuracy of Demands (all) (2) Distinctness of demands (demons) (3) Number of Demands (never) (4) Breadth of demands (breach) (5) Categorizing Demands (cats) (6) Goal of the environment (going) (7) Sophistication of Inter and para demands (south) (8) Intra demands (into) (9) specificity of control options (specific) (10) Variety in control options opportunities (vampires) (11) Breadth of control options (bats)
41
What is there a considerable amount of time given to discussing accuracy and distinctness of demands?
- this is because the skills associated with these two rubric scales are fundamental to one's ability to identify and articulate demands. - You cannot go further in the application of DCS to interpreting practice without being able to identify and articulate demands very well.
42
What are the 3 primary goals that are achieved when controls are match appropriately to demands?
1- workers experience less amount of stress 2- workers experience bet occupational health 3- the resulting work is more effective.
43
What happens when we do not know how to address demands accurately?
-compromises the quality of the work which impacts the consumers and your wellness.
44
What is a practice profession?
- when the work is performed in social situations - primary work product is the professionals impact on people. - demands result from the interaction between people.
45
When responding to demands, how can the terp respond to many?
-maintain flexibility in the tools that they use.
46
What is teleology?
- weighing consequences - consequence based ethical decision making - approach to ethical reasoning of branch of ethics * consequences of ones actions in light of the goals of the environment - ethical decisions are based on examining the consequences of the decision - ethical dilemmas can be avoided by embodying based decision making approach * because you are constantly asking yourself "what are the consequences of my actions"
47
What is deontology?
- rules and what is appropriate - branch of ethics that focuses on rules and laws (black and white) - ethical decisions are based on rules
48
Why are liberal controls more easy to generate?
-because we look at the COE in a more teleological way
49
What must you include in the costallation of demands?
1-goal of the environment 2- thought world of consumers 3- goal of the communication
50
What is a consequence?
-the result of what happens when you apply a control option (demand surfaces, you apply a control, what happens is result is a consequence)
51
What is a positive consequence?
-The outcome was intended
52
What is a negative consequence?
-THe outcome forfeits something
53
Can control decisions have more than one conseq?
-YES! most of the time there is a + and a -
54
Are - conseq inevitable?
YES!
55
True or False. Resulting demands are associated with negative consequences?
-TRUE!
56
What is a resolution/ resulting demand? In General
-A Deaf or hearing consumer have reactions to our control decisions- either by saying or doing something or conveying an emotional response.
57
What is a resulting demand?
- When demands require additional controls | * drop idiom form, later student makes joke about the idiom
58
What is a resolution?
-Successful conclusion on the demand control pairing
59
Are consequences about the consumer or about the terp?
-Interpreter (you cannot say "the prof was frustrated when the terp asked for clarification)
60
T or F. Generally speaking, resolution is associated when positive consequences?
-TRUE!

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