Exam 2: ethical and professional issues Flashcards Preview

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Flashcards in Exam 2: ethical and professional issues Deck (33)
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1

discuss fees up front- give client a price list _____

on paper

2

make sure _____ is clear

cancellation policy

3

what do you do if therapy is in danger of being terminated because of client inattendance?

give them a warning verbally and on paper

4

T/F: re: dealing with failures, we should know that ALL people can be helped

F: there are some people we cannot help

5

re: dealing with failures, what can we ask ourselves?

what can we learn from our failures?

6

re: terminating clinical services, how can we ethically provide services?

as quickly and efficiently as possible

7

re: terminating clinical services, discuss termination from when?

the beginning; allude to it along the way

8

re: terminating clinical services, it is helpful to do what 4 things?

leave door open
follow up with phone call
reassure them they will not permanently fall off radar
schedule meeting for later date

9

re: inappropriate personal relationships, ____ is human nature but don't act on it. avoid even ____ relationships

attraction; platonic

10

re: inappropriate personal relationships, what does RB suggest you do when client asks you out/expresses interest?

prominently display a picture of a significant other

11

re: criticism of other professionals, sometimes a client will criticize ______

another professional

12

T/F: re: criticism of other professionals, get sucked into gossiping/agreeing with person

F: do not get sucked in

13

T/F: re: criticism of other professionals, don't defend other person or belittle client's opinion

true

14

re: criticism of other professionals, you can say that speech pathology is like the ______ field and so there are different approaches/cures

medical

15

T/F: re: making referrals, never make referrals to specialists if necessary

F: never hesitate to make referrals

16

re: confidentiality and patient records, keep all records _____

confidential

17

re: confidentiality and patient records, make sure clients have signed release forms for _______

exchange of information

18

what does HIPAA stand for?

Health Insurance Portability and Accountability Act

19

according to HIPAA, patients should have access to what?

their medical records

20

re: HIPAA, health care providers must provide requested records within how many days?

30

21

re: HIPAA, health care providers must provide a notice to their parents about how they may use what?

personal medical info

22

re: HIPAA, patients should be informed about their rights under HIPPA on their ____ visit, why?

first because they sign a document

23

re: working efficiently and saving time, schedule meetings when?

at odd times

24

re: working efficiently and saving time, schedule meetings where?

in other person's office

25

re: working efficiently and saving time, ask what kind of questions?

close-ended questions

26

re: working efficiently and saving time, if someone is arguing with you and won't leave, do what?

schedule another time to finish conversation

27

re: working efficiently and saving time, if you run into a negative person, talk but also what?

keep moving

28

re: continuing to grow professionally, ASHA requires __ hours of continuing education every __ years?

30 hours; 3 years

29

re: continuing to grow professionally, attend ____, read ____, complete _____

conventions; books/journals; online CEU courses

30

re: working on teams, you will be much happier if what?

you get along with others