EXAM 2: Organizational and Relational Comm Flashcards
Uncertainty reduction theory says that increases in uncertainty decrease liking. Additionally, self-disclosure decreases with increased uncertainty. Therefore, we can conclude:
a) as self-disclosure increases, liking will increase
b) as self-disclosure increases, liking will decrease
c) as liking increases, self-disclosure will decrease
d) there is no relationship between liking and self-disclosure
a) as self-disclosure increases, liking will increase
During lecture on Social Penetration Theory, we watched a clip of one of Henry and Lucy’s first dates from the movie50 first dates. All of the following statements about their self-disclosure are true EXCEPT:
a) Henry’s self-disclosure is strategic, which means that disclosures are planned.
b) self-disclosure is the driving communication process to “peel the onion” and gain deeper understandings of your relational partner.
c) The clip shows that self-disclosure of one party will always result reciprocal response from the other.
d) The clip shows that self-disclosure does not always lead toward intimacy.
c) The clip shows that self-disclosure of one party will always result reciprocal response from the other.
A relationship between two students that have multiple classes together, sit next to each other, and talk about their weekends and other topics to get to know one another, is a relationship at which stage of Social Penetration Theory?
a) Orientation
b) Exploratory affective exchange
c) Affective exchange
d) Stable exchange
b) Exploratory affective exchange
Which relational dialectic does the following statement describe?
“No relationship can exist by definition unless the parties sacrifice some individual autonomy. However, too much connection paradoxically destroys the relationship because the individual identities become lost.”
a) Internal-external
b) Integration-separation
c) Stability-change
d) Openness-closedness
b) Integration-separation
Tucker and Sophie have been roommates for two months. Although they feel quite close, they still find themselves in conflict sometimes. For instance, Tucker has accused Sophie of revealing personal information about him. Sophie, however, felt that Tucker didn’t clearly say that the information should be kept private. This episode represents the _____ concept of Communication Privacy Management Theory.
a) Open-close dialectic
b) boundary permeability
c) boundary ownership
d) boundary turbulence
d) boundary turbulence
All of the following are recommendations for reducing groupthink EXCEPT:
a) enact impartial leadership
b) discourage whistle-blowing
c) frequent reflections of group decision making process
d) allow for objections by group members
b) discourage whistle-blowing
According to Functional Perspective of Group Decision Making, which of the following is the most important function?
a) Goal setting
b) Evaluating positive and negative characteristics
c) Analysis of problem
d) Identification of alternatives
b) Evaluating positive and negative characteristics
To get a job at the Mountain Town Fire Department, Aiden sought information and suggestions from a relative who was working in the fire department, and began rigorous physical training nine months before applying to an open position in the department. Which Organizational Socialization stage is Aiden engaged with?
a) Anticipatory socialization
b) Organizational encounter
c) Metamorphosis
d) Exit
a) Anticipatory socialization
T/F:
Organization can be understood as an entity and also a process of organizing.
True
To get a job at the Mountain Town Fire Department, Lucas sought information and suggestions from a relative who was working in the fire department, and began rigorous physical training nine months before applying to an open position in the department. Which organizational socialization stage is Lucas engaged with?
a) Anticipatory socialization
b) Career assessment
c) Metamorphosis
d) Organizational encounter
a) Anticipatory socialization
According to organizational socialization theory, ___________________ is defined as “sensemaking stage that occurs when a new employee enters the organization” (Miller, p. 124).
a) Metamorphosis
b) Anticipatory socialization
c) Organizational encounter
d) Organizational exit
c) Organizational encounter
What heightens uncertainty?
- anticipation of future interaction
- incentive value
- deviance
what is an axiom?
self-evident truth that requires no additional truth
Axiom 1: Verbal Communication
inverse, negative
verbal comm increase
uncertainty relationship decreases
Axiom 2: Nonverbal Warmth
smile, eye contact, open contact, lean towards you
negative correlation
Axiom 3: Info Seeking
positive correlation
high levels of uncertainty
increase in info-seeking behavior
googling, online, consult our friends or f2f with other person want to know info. about
Axiom 4: Self-disclosure
share information voluntarily about yourself
negative correlation
Axiom 5: reciprocity
give and take, you say one thing and I’ll answer one thing
ex: you share major, i share major
positive correlation
Axiom 6: Similarity
all CSU students
high levels of similarity reduce uncertainty
negative correlation
Axiom 7: Liking
liking decreases, uncertainty level decrease
limitation: people have different opinions of it
positive correlation
Axiom 8: Shared Network
know a lot of people in common
negative correlation
What are 4 ways to seek information?
- passive: unobtrusive observation
- active: ask a third party
- interactive: talk to that person
4: extractive: search online
reducing uncertainties by unobtrusive observation
passive strategy
reducing uncertainties by means other than direct contact
active strategies
