Exam 220-1001 Practice – Set B Flashcards

1
Q

An end user reports a printer error that states Replace Filament. With which of the following types of printer is the end user MOST likely having problems?

A. Inkjet
B. Laser
C. 3-D
D. Thermal

A

C. 3-D

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2
Q

Company management wants to be able to give users the ability to work remotely during periods of bad weather. Which of the following should be enabled to allow the workforce to do this?

A. NAT (Network Address Translation)
B. VLAN (Virtual Local Area Network)
C. VPN (Virtual Private Network)
D. HIPS (Host Intrusion Prevention System)

A

C. VPN (Virtual Private Network)

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3
Q

Which of the following cloud computing concepts allows scalable services to be provided to the client?

A. On-demand
B. Metered
C. Rapid elasticity
D. Resource pooling

A

C. Rapid elasticity

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4
Q

An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?

A. Plug an external monitor into the USB (Universal Serial Bus) port.
B. Use the Fn and function key combination
C. Adjust the monitor display settings.
D. Enable DisplayPort.

A

C. Adjust the monitor display settings.

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5
Q

A technician is troubleshooting what appears to be a RAM (Random Access Memory) issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

A. POST code beeps (Power On Self-Test)
B. Distended capacitors
C. Continuous reboots
D. Wrong BIOS time (Basic Input Output System)

A

C. Continuous reboots

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6
Q

A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?

A. See if the same application fails on another workstation
B. Go into the firewall and open the port
C. Verify system functionality on the user’s workstation
D. Document the issue for future reference

A

C. Verify system functionality on the user’s workstation

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7
Q

An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?

A. WAN (Wide Area Network)
B. PAN (Personal Area Network)
C. LAN (Local Area Network)
D. MAN (Metropolitan Area Network)

A

C. LAN (Local Area Network)

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8
Q

A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter. Which of the following components is the MOST likely cause of this behavior?

A. Power adapter
B. Battery
C. DC jack (Direct Current)
D. Hard drive

A

C. DC jack (Direct Current)

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9
Q

A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager’s printer until the new printer arrives. The manager’s printer is currently used via USB (Universal Serial Bus) connection, and there are no network jacks available for use. Which of the following is the BEST way for the technician to allow access to the printer?

A. Create a share on the manager’s computer and give the users rights to the share.
B. Install the printer on the users’ desktops and point it to the IP address of the manager’s computer.
C. Purchase a wireless printer so the users can access the printer via network.
D. Provide flash drives to the users so they can transfer data to the manager’s computer for printing.

A

C. Purchase a wireless printer so the users can access the printer via network.

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10
Q

A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?

A. Collate
B. Orientation
C. Duplex
D. Transparency

A

C. Duplex

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11
Q

Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue?

A. Press and hold the CPU (Central Processing Unit) power button for five seconds, and then power back on
B. Disconnect and reconnect the internal hard drive
C. Remove the CMOS (Complementary Metal–Oxide–Semiconductor) battery and reinsert it after ten seconds
D. Remove the motherboard and place it back into the machine after ten minutes

A

C. Remove the CMOS (Complementary Metal–Oxide–Semiconductor) battery and reinsert it after ten seconds

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12
Q

A technician is replacing the LCD (Liquid Crystal Display) panel in a laptop. Which of the following components is MOST likely to be damaged accidentally during the repair?

A. Bezel
B. Hinge
C. Motherboard
D. Digitizer

A
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13
Q

Which of the following is designed to function BEST in harsh lighting conditions?

A. Large tablet
B. E-reader
C. Smart watch
D. Virtual reality headset

A

D. Virtual reality headset

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14
Q

Which of the following charging and data ports has a non-directional connector?

A. Micro-USB (Universal Serial Bus)
B. Mini-USB (Universal Serial Bus)
C. USB-A (Universal Serial Bus)
D. USB-C (Universal Serial Bus)

A

D. USB-C (Universal Serial Bus)

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15
Q

A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations would the technician MOST likely select?

A. RAID 0 with 1500rpm 15TB drives (Redundant Array of Independent Disks; striping)
B. RAID 1 with 1000rpm 8TB drives (Redundant Array of Independent Disks; mirroring)
C. RAID 5 with 7200rpm 5TB drives (Redundant Array of Independent Disks; distributed parity)
D. RAID 10 with 5400rpm 6TB drives (Redundant Array of Independent Disks; striping and mirroring)

A

D. RAID 10 with 5400rpm 6TB drives (Redundant Array of Independent Disks; striping and mirroring)

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16
Q

Which of the following cable types should be used to connect a cable modem to a SOHO router?

A. Thunderbolt
B. Coaxial
C. USB (Universal Serial Bus)
D. Ethernet

A

D. Ethernet

17
Q

A network administrator is troubleshooting a notebook that is not loading the local Windows 10 operating system. All the computers inside the company are installed using UEFI (Unified Extensible Firmware Interface) mode selected. The message on the screen shows a failed attempt to connect to a PXE (Preboot eXecution Environment) server. When requested, the end user reported trying to improve the computer speed by changing some BIOS (Basic Input Output System) configurations randomly. Which of the following should the network administrator check FIRST inside BIOS?

A. C-states should be configured to 2
B. Secure Boot should be enabled
C. Wake-on-LAN should be unchecked (Local Area Network)
D. The PXE server address should be set

A

D. The PXE server address should be set

18
Q

A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee. Which of the following motherboard/processor combinations should the technician order get the BEST performance while minimizing licensing fees?

A. A dual-processor motherboard with six hyper threaded cores each.
B. A single-processor motherboard with hyper threaded eight cores.
C. A dual-processor motherboard with eight overclocked cores each.
D. A single-processor motherboard with ten overclocked cores.

A

D. A single-processor motherboard with ten overclocked cores.

19
Q

A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5 (Redundant Array of Independent Disks; distributed parity). Which of the following RAID (Redundant Array of Independent Disks) solutions should be implemented in this scenario?

A. RAID 0 (striping)
B. RAID 2 (bits striped and stored error correction control)
C. RAID 6 (blocks striped and two distributed parity)
D. RAID 10 (striping & mirroring)

A

D. RAID 10 (striping & mirroring)

20
Q

Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation?

A. Replace the USB (Universal Serial Bus) cable.
B. Reinstall the drivers on users’ PCs.
C. have users restart their PCs.
D. Clear the print queue.

A

D. Clear the print queue.

21
Q

The touch-screen feature on a Windows device has stopped working. Which of the following should the technician check FIRST?

A. Device Manager
B. Performance Monitor
C. System configuration
D. Digitizer settings

A

D. Digitizer settings

22
Q

Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP (Internet Protocol). Which of the following should the technician check NEXT?

A. Check the closest AP for the area (Access Point)
B. Check each wireless adapter switch
C. Check the group’s network switch
D. Check the DHCP server (Dynamic Host Configuration Protocol)

A

D. Check the DHCP server (Dynamic Host Configuration Protocol)

23
Q

A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server. Which of the following will not allow the server to recognize all of the memory installed at the same time?

A. The power supply is not supplying enough power for the memory.
B. The memory has too many ECC (Error Correction Code) errors and is shutting down
C. The server is overheating when all of the memory is installed.
D. The server needs DDR4 memory, and DDR3 is installed

A

D. The server needs DDR4 memory, and DDR3 is installed (Double Data Rate)

24
Q

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens. Which of the following will resolve the issue?

A. Set up the user’s computer to act as a print server
B. Configure the printer to use the Internet printing protocol
C. Ensure the user’s computer is set to DHCP (Dynamic Host Configuration Protocol)
D. Connect the printer to the company wireless network

A

D. Connect the printer to the company wireless network

25
Q

Differing from the CompTIA ITF+ 8 troubleshooting steps is the A+ 6 troubleshooting steps:

Identify
Guess
Test
Plan/Implement
Verify
Document
A

1) Identify the problem
2) Establish a theory of probable cause
3) Test the theory
4) Establish a plan of action to resolve the problem and implement the solution
5) Verify full system functionality and if applicable, implement
6) Document the findings, actions, outcomes solution