Exam 220-901 Practice – Set I v1 Flashcards
(100 cards)
A building has five rooms each with their own switch. All network packets from each room pass through room five’s switch prior to reaching any PC or the Internet. Which of the following LAN topologies is being used at this company?
A. Mesh
B. Star
C. Bus
D. Hybrid
B. Star
Which of the following does a technician need to do before giving a PC, which has been confiscated for prohibited activity, to another department?
A. Identify prohibited activity on PC
B. Document change of custody
C. Report prohibited activity
D. Preserve data
B. Document change of custody
Explanation:
http://en.wikipedia.org/wiki/Chain_of_custody
A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped so data loss is not a concern. Which of the following options should be considered to secure the laptop?
A. Use data encryption.
B. Use a cable lock.
C. Use multifactor authentication.
D. Use a strong password.
B. Use a cable lock.
Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed in order to install the software?
A. Lightning port
B. Bluetooth adapter
C. USB optical drive
D. NFC chip
C. USB optical drive
CAT6 cable has several characteristics that make it more desirable in an assembly line environment. Which of the following describes one of its unique characteristics?
A. It is more waterproof than other forms of cable.
B. It can transmit analog signals to greater distances.
C. It is less likely to be influenced by system noise.
D. It exceeds the building code requirement for plenum cable.
C. It is less likely to be influenced by system noise.
Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?
A. Use non-technical terms.
B. Use the appropriate acronyms.
C. Use proper technical terms.
D. Use email to ensure a written record.
A. Use non-technical terms.
Which of the following would BEST describe the capabilities of a 64-bit operating system?
A. Capable of managing dual NICs.
B. Capable of effectively managing 1TB SSD.
C. Capable of managing more than 4 displays.
D. Capable of utilizing 128GB RAM.
D. Capable of utilizing 128GB RAM.
From which of the following locations can a technician map a drive?
A. System Properties
B. Help and Support Center
C. Add Hardware Wizard
D. My Computer
D. My Computer
A technician, Peter, has been told that one of the workers at his company has been using a company laptop for illicit activity. The IT manager assigned Peter the task of retrieving the laptop and bringing it back to the repair center. Which of the following has Peter performed?
A. Maintain chain of custody
B. Gathering evidence
C. Device preservation
D. Use of documentation
B. Gathering evidence
Which of the following represents a wiring standard for connectors of twisted pair cables?
A. Fiber
B. T568A
C. IEEE1394
D. CAT5
B. T568A
Which of the following is often required to complete configuration of a barcode scanner?
A. The scanner must be set to reject scanning any codes shorter than three digits.
B. The system must be rebooted and update drivers installed.
C. The scanner utilities must be run to adjust the light intensity of the laser.
D. The scanner must be programmed by scanning in select codes.
D. The scanner must be programmed by scanning in select codes.
A user wants to store a personal video to view at a later time. Which of the following types of media is the LEAST expensive with a maximum capacity of 750MB?
A. USB drive
B. DVD-R
C. Blu-Ray
D. CD-R
D. CD-R
Which of the following is a way to disable wireless on a Windows laptop? (Select TWO).
A. Use the wireless switch on the laptop hardware
B. Disable `connect to networks automatically’ in Wireless settings
C. Connect the laptop to a wired network
D. Disable Internet connection sharing
E. Disable the wireless adapter in Device Manager
A. Use the wireless switch on the laptop hardware
E. Disable the wireless adapter in Device Manager
RAID 5 requires a minimum of how many hard drives?
A. 1
B. 2
C. 3
D. 4
C. 3
Which of the following is the benefit of a modern tablet as compared to an e-Reader?
A. A tablet has a longer battery life
B. A tablet has the ability to host web services
C. A tablet has better backlighting for reading in the dark
D. A tablet has the ability to run graphically intense applications
D. A tablet has the ability to run graphically intense applications
Which of the following has the FASTEST connection speed?
A. Cable
B. Dial-Up
C. ISDN
D. WiMAX
A. Cable
Explanation:
http://compnetworking.about.com/od/internetaccessbestuses/f/cablespeed.htm
When installing additional RAM for a laptop, which of the following would MOST likely be used?
A. PC card
B. SODIMM
C. DIMM
D. PCMCIA
B. SODIMM
Explanation:
http://www.crucial.com/install/sodimm.aspx
Which of the following appliances can function as a connection point between network devices as well as provide access to the Internet?
A. Hub
B. Router
C. Bridge
D. Switch
B. Router
Which of the following is the MOST critical component related to removing heat from the CPU?
A. Vented case
B. Number of fans
C. Thermal paste
D. Liquid cooling
C. Thermal paste
A multi-form impact printer is having print smearing issues and jams frequently. Which of the following should a technician do FIRST to fix both issues?
A. Clean the print head
B. Replace the print head
C. Replace the ribbon
D. Replace the paper
B. Replace the print head
Which of the following cooling types would MOST likely be recommended for a home theater PC?
A. Nitrogen
B. Liquid
C. Fan/heatsink
D. Passive
C. Fan/heatsink
Peter, a home user, reports that on occasion he cannot print from his laptop to his wireless printer. The problem seems to occur only when Peter is at one end of his home. A technician checks the signal strength of the laptop in that location and finds it to be good. The technician notes that Peter’s router is using the default SSID with no encryption. Which of the following could be the issue?
A. The printer drivers need to be updated on the laptop.
B. The wireless printer does not have wake on LAN set properly.
C. The laptop is picking up another router with default settings.
D. The wireless network needs to have encryption turned on in order to print.
C. The laptop is picking up another router with default settings.
The imaging process of a laser printer includes which of the following steps?
A. Submitting
B. Formatting
C. Cleaning
D. Duplexing
C. Cleaning
A technician is called to replace a network jack that has been damaged. Which of the following tools will the technician need to complete this task?
A. Toner probe
B. Multimeter
C. Loopback plug
D. Crimper
D. Crimper
Explanation:
http://www.computerhope.com/jargon/c/crimp.htm